Error 403: forbidden (bad auth)

[jrinco11]

Hey yall,

Just setup my Incredible PBX server on an old laptop and am having issues getting it started. I went through the whole setup guide and am trying to setup xlite to start testing.

I ran the mysql query to get the password for the 701 extension, entered it into xlite, and am getting an error 403 bad auth message. I proceeded to try configuring my PAP2 and iphone softphone and they, too, won't register. I've even tried setting up other extensions (702, 703) and no luck there either and I am totally stumped...

I am using a dell latitude D430 as my incredible pbx server, and a linksys wrt54g-tm with ddwrt firmware on my router. Incredible PBX is setup using gvoice and sipgate.

(attached is my xlite log if that helps?)

any suggestions/help would be greatly appreciated!

 

[wardmundy]

Use a web browser and open FreePBX at the IP address of your server. Then choose Admin, Extensions, 701 and write down the entry for secret, not Voicemail Password. See if that helps.

You've probably also locked yourself out of your server with failed password attempts so run service iptables restart on your server as well.

 

[jrinco11]

Use a web browser and open FreePBX at the IP address of your server. Then choose Admin, Extensions, 701 and write down the entry for secret, not Voicemail Password. See if that helps.

You've probably also locked yourself out of your server with failed password attempts so run service iptables restart on your server as well.

hmmm, the value for "secret" is the one I am using for my xlite config -- I did notice that for "permit" it shows "192.168.137.0/255.255.255.0". When installing IPBX, I connected the laptop to the internet by plugging it into my laptop and sharing it's internet connection, thus giving it a 192.168.137.x ipaddress. However, it is now plugged directly into the router (and has a 192.168.2.x ipaddress) and am wondering if the fact that the permit value is .137 instead of .2 is causing an issue?

 

[wardmundy]

That's your problem. Be sure to make the change for every extension.

 

[jrinco11]

Is there anything else I would need to update/fix that would be related to this besides the permit entries for all the extensions?

 

[wardmundy]

Make the change and then test the results. That's the best indicator of whether things are working properly.

As a general rule, it's not a good idea to install a server in one environment and then move it to a different setup.

 

[jrinco11]

...Yah, and I know better too...lol

things seem to be working great -- thanks!!