youreontheair
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- Joined
- Sep 16, 2013
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Just set up incrediblepbx on a raspberry pi.
Can make outgoing calls successfully.
Can receive incoming calls successfully.
When I configure an IVR on the system (even using the nv-ivr that came with the install), I can call in from a mobile phone and hear the IVR play back, but when I press 1 for news, 2 for weather, etc... it doesn't appear the system "hears" the DTMF. The system does not respond to the DTMF.
As I'm new to this, I been reading quite a bit here, and I understand the value of having NO ports exposed on the firewall (which is how I'm currently configured)...
BUT...
when I attempt to troubleshoot, and open UDP ports 10,000 to 20,000... DTMF and the IVR appear to work correctly. When I revert back to no ports open, I re-introduce the issue.
So... is there a solution without opening the firewall ports?
Thank you!
Can make outgoing calls successfully.
Can receive incoming calls successfully.
When I configure an IVR on the system (even using the nv-ivr that came with the install), I can call in from a mobile phone and hear the IVR play back, but when I press 1 for news, 2 for weather, etc... it doesn't appear the system "hears" the DTMF. The system does not respond to the DTMF.
As I'm new to this, I been reading quite a bit here, and I understand the value of having NO ports exposed on the firewall (which is how I'm currently configured)...
BUT...
when I attempt to troubleshoot, and open UDP ports 10,000 to 20,000... DTMF and the IVR appear to work correctly. When I revert back to no ports open, I re-introduce the issue.
So... is there a solution without opening the firewall ports?
Thank you!