TIPS CDR Reporting Module for Wazo

Jack Miller

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We're not getting any results from Display calls or download calls from the new CDR reports for Xivo.

Worked fine before last upgrade to Xivo 16.16 and Asterisk 14.2.0.

page reloads but display is totally blank.

Any ideas? Scripts we could reload?
 

wardmundy

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Does your file look like this??
Code:
-rw-r--r-- 1 root root 7125 Nov 22 07:53 /usr/share/xivo-web-interface/tpl/www/bloc/service/ipbx/asterisk/call_management/cel/advanced_search.php

If not, try this:
Code:
cd /
wget http://incrediblepbx.com/cdr-search.tar.gz
tar zxvf cdr-search.tar.gz
rm -f cdr-search.tar.gz
/etc/init.d/asterisk restart

Cy7rhxRWEAEvtia.jpg
 
Last edited:

Jack Miller

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yes:
-rw-r--r-- 1 root root 7125 Nov 22 06:53 /usr/share/xivo-web-interface/tpl/www/bloc/service/ipbx/asterisk/call_management/cel/advanced_search.php
(we're in CST)
 

wardmundy

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yes:
-rw-r--r-- 1 root root 7125 Nov 22 06:53 /usr/share/xivo-web-interface/tpl/www/bloc/service/ipbx/asterisk/call_management/cel/advanced_search.php
(we're in CST)

What does cel show status indicate in the Asterisk CLI?

Code:
CEL Logging: Enabled
CEL Tracking Event: CHAN_START
CEL Tracking Event: CHAN_END
CEL Tracking Event: HANGUP
CEL Tracking Event: ANSWER
CEL Tracking Event: APP_START
CEL Tracking Event: BRIDGE_ENTER
CEL Tracking Event: BRIDGE_EXIT
CEL Tracking Event: BLINDTRANSFER
CEL Tracking Event: ATTENDEDTRANSFER
CEL Tracking Event: USER_DEFINED
CEL Tracking Event: LINKEDID_END
CEL Tracking Application: queue
CEL Tracking Application: dial
CEL Tracking Application: park
CEL Event Subscriber: ODBC CEL backend
CEL Event Subscriber: Manager Event Logging
 

Jack Miller

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CEL Logging: Enabled
CEL Tracking Event: CHAN_START
CEL Tracking Event: CHAN_END
CEL Tracking Event: HANGUP
CEL Tracking Event: ANSWER
CEL Tracking Event: APP_START
CEL Tracking Event: BRIDGE_ENTER
CEL Tracking Event: BRIDGE_EXIT
CEL Tracking Event: BLINDTRANSFER
CEL Tracking Event: ATTENDEDTRANSFER
CEL Tracking Event: USER_DEFINED
CEL Tracking Event: LINKEDID_END
CEL Tracking Application: queue
CEL Tracking Application: dial
CEL Tracking Application: park
CEL Event Subscriber: ODBC CEL backend
CEL Event Subscriber: Manager Event Logging
 

wardmundy

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And what about odbc show in the Asterisk CLI?
Code:
ODBC DSN Settings
-----------------

  Name:   xivo
  DSN:    xivo
    Number of active connections: 1 (out of 1)

  Name:   SQLITE3-asteridex
  DSN:    SQLITE3-asteridex
    Number of active connections: 0 (out of 1)
 

wardmundy

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And core show application CELGenUserEvent in Asterisk CLI?
 

Jack Miller

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ODBC DSN Settings
-----------------

Name: xivo
DSN: xivo
Number of active connections: 1 (out of 1)

Name: SQLITE3-asteridex
DSN: SQLITE3-asteridex
Number of active connections: 0 (out of 1)
 

Jack Miller

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-= Info about application 'CELGenUserEvent' =-

[Synopsis]
Generates a CEL User Defined Event.

[Description]
A CEL event will be immediately generated by this channel, with the supplied
name for a type.

[Syntax]
CELGenUserEvent(event-name[,extra])

[Arguments]
extra
Extra text to be included with the event.

[See Also]
Not available
 

wardmundy

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So you're seeing the same screen shot I posted above when you choose the Call Logs option?? If so, it sounds like a WAZO bug that you'll probably have to sit tight on until the final release comes out. We're running the same version as you and not seeing the problem so something must have come unglued during your install.
 

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