ALERT CAN not dial tollfree on voip.ms outbound

wa4zlw

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Just opened a ticket with voip.ms since outbound fails:

[2016-03-04 20:26:41] VERBOSE[17788][C-0000003e] app_dial.c: Called SIP/voipms/18005551212
[2016-03-04 20:26:41] VERBOSE[6215][C-0000003e] chan_sip.c: Got SIP response 503 "Service Unavailable" back from 107.x.y.z:5060
[2016-03-04 20:26:41] VERBOSE[17788][C-0000003e] app_dial.c: SIP/voipms-00000030 is circuit-busy
[2016-03-04 20:26:41] VERBOSE[17788][C-0000003e] app_dial.c: Everyone is busy/congested at this time (1:0/1/0)

fails over to my vitelity trunk which they charge for.

Leon
 

wa4zlw

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I stand corrected vitelity 800 termination is now free too
 

atsak

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Did you select a US or Canadian toll free termination provider with voip.ms?? Make sure it's set correctly.
 

wa4zlw

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THis all worked before they changed something :-( Here's a reply from them. Seems that toll free information which was free is not same as 411 at 99 cents per call :-( I posted a comment back and we'll see what he says.

Your support ticket has been updated:

Hello Leon,

The dialing of 555-1212 (directory assistance) is disabled on our system. You will have to enable 411 dialing via Main Menu>>Account Settings: Account Restrictions tab.

Please try a different/normal toll free number as well to confirm that is the issue.

Thank you.

__
Vincent Neupane
VoIP.ms Customer Service
 

wa4zlw

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well seems they block xxx-555-1212 unless you turn it on in the portal and then pay $0.99 per call - I know this has changed and was free earlier. unless this is a senior moment?

leon
 

atsak

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Toll free number lookups on directory assistance have never been free as far as I can recall - but that may only be in Canada.
 
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Just route your 411 or Nxx-555-1212 calls to 1-800 (888 or 866)-FREE411 [373-3411]
 

wa4zlw

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dunno i could have sworn they were free when i tested it a long time ago.
I've got it routed to vitelity and then to that other site I found. I'll check out this other site brian too thanks

leon
 

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