SOLVED Calls drop after 5 seconds

[sirdotcom]

Hi,
I have a newly installed PIAF Green with Incredible PBX 11. Using both a softphone and an Android SIP client when calling into the system I get disconnected within 5 seconds when calling the D-E-M-O or about 20 seconds when calling the News number. Looks like a network problem but never happened before.

Thanks,
Steve

 

[atsak]

We'll need a lot more information to help. What kind of hardware, network, firewall, inside the network or out for the clients, the logs of a disconnected call, and so on.

 

[sirdotcom]

I figured out the problem ... in the SIP settings I had set my local network to 192.168.0.0 instead of 192.168.2.0/255.255.255.0. After changing that everything works great!

Thanks,
Steve