I have Mitel 5224 phones, and I have two DIDs coming in to my Incredible PBX 12.0.74 system.
As an example, DID1 goes to a ring group for Extension 200 on my Mitel 5224, and DID2 goes to a ring group for Extension 300.
My goal is to have two different ringtones so I can easily distinguish which DID is ringing on the phone.
From my reading online, it seems it's the alert info section of the ring group. I have tried putting different things there, such as alert-community1 and alert-priority. Nothing seems to change the sound of the ringer.
I have also looked at the web-based GUI for the Mitel 5224, and I can't find anywhere to set the ringtone per account or anything like that.
Any thoughts? I had a similar setup working on an old FreePBX system, but I can't seem to get it going on the new installation.
Thank you!
As an example, DID1 goes to a ring group for Extension 200 on my Mitel 5224, and DID2 goes to a ring group for Extension 300.
My goal is to have two different ringtones so I can easily distinguish which DID is ringing on the phone.
From my reading online, it seems it's the alert info section of the ring group. I have tried putting different things there, such as alert-community1 and alert-priority. Nothing seems to change the sound of the ringer.
I have also looked at the web-based GUI for the Mitel 5224, and I can't find anywhere to set the ringtone per account or anything like that.
Any thoughts? I had a similar setup working on an old FreePBX system, but I can't seem to get it going on the new installation.
Thank you!