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Just an update on this isue. I was back to the customer site to try some changes based on the above discussions. Firstly, I put the Aastra IP phone back in the DMZplus. However, the 2-Wire 2701HG-G modem/router at the customer site does not appear to have ability to turn on/off SIP ALG. The web...

Thanks for the info thx2000 However, as the phone is remote, (correct me if I'm wrong) I will have to make these settings through the phone web interface. Can these settings be done in the web interface? If not, how would I set things up so that the remote phone would get its config through the...

Atsak, Thanks for your reply. I have tried the phone with the DMZplus setting, but it did not solve the problem. However, I did not have SIP ALG disabled. I will try using DMZplus and SIP ALG disabled and see if that helps. Dave

In the case for testing on the user's network, the softphone is on the same wired network as the Aastra.

Info on Router/Firewall Hi, Just want to add some additional info and questions if it will help find the solution. The Router/Firewall being used at the user's home is a Bell Canada branded 2Wire 2701HG which is provided by the user's ISP, Bell Canada. I believe that this router/firewall has...

Hi, We have an Aastra 9480i SIP IP phone set up as a remote extension to an asterisk PBX for a user in their home. The remote extension seems to register with the PBX and works except for one major issue. The issue is that if you make an outgoing call or a call to another extension, the call...

Sorry, my bad There was an .htaccess file in the modules/ directory. When I removed it, the problem of accessing the sources.php file went away. The .htaccess file contained the single line Deny from All I replaced the Deny with Allow in the file and put it back in the modules/ directory and...

Thanks for your input. Unfortunately, I cannot find any .htaccess file in the path to the sources.php file. I am currently not using the Administrator ACL, only the basic security provided by the maint user.

CID Superfecta 2.2.4 on trixboxCE 2.8.0.4 I have installed the CID Superfecta 2.2.4 module on trixboxCE v. 2.8.0.4 which uses Asterisk 1.6. From my previous experience using CID Superfecta on trixbox, everything seems to installed properly, but when I go to the Default Caller ID scheme, I do...

Has anyone tried to install PIAF 1.7.5.5 on a new Mac-Mini server? The current Mac-Mini servers use the Nvidia chipset and we are having problems installing PIAF as Centos does not seem to have the drivers for this chipset. Any help or instructions on how to get around this problem would be...

Company Directory Problem Joe and Ward, Thanks for commenting on my company directory problem. I should probably clarify that, in the long term, we would like to have our own separate A2Billing server. However, that is not financially possible for us at the moment. That is why we are running...

Handling Multiple Incoming DIDs + Company Directory Issue I have used this article to set up serveral installations of A2Billing to bill for incoming and outgoing calls on asterisk-based PBXs and it has been invaluable. Thus, I would like to relate my experiences in dealing with the setup of...

Not able to turn on Cache Results Thanks to everyone who has worked on this. It is working great for me, except that I cannot turn on the Cache Results option under the CID Superfecta Lookup source. I have tried this on two different installations and I cannot get the Cache Results box to stay...