SMTC
Member
- Joined
- Jan 22, 2009
- Messages
- 190
- Reaction score
- 13
The thrill of the deal to get a free server for $10.50 is not even a "get what you pay for" deal.
Frankly, the service is garbage. Not sure what Fibernetics' (parent company of Cloud at Cost) angle is here flogging sh*t services and adding and adding and adding servers that don't really work. If its to entice you to upgrad to a higher priced offering, that is not the way to go.
Its flaky, unreliable as they constantly - in the middle of the day - trash the systems, performance when its working often has bad sound quality, and there is no support despite the ticket system with the ability to denote severity, auto-response, and even a escalation email address (which never get answered either).
If $15/mo (or thereabouts) a month is too much to pay for a more reliable service, then bring your box in-house. That is the conclusion I have come to and at my first opportunity that is the direction I personally need to go. My ancient PIAF box ran for years without a hiccup until everything software-wise was deprecated. I can't get most of the voice rec stuff in Incredible PBX 13-12.2 to work reliably so maybe its back to keep it the simple (stupid) - KISS principle.
Has anyone else achieved a differenet/better experience?
Frankly, the service is garbage. Not sure what Fibernetics' (parent company of Cloud at Cost) angle is here flogging sh*t services and adding and adding and adding servers that don't really work. If its to entice you to upgrad to a higher priced offering, that is not the way to go.
Its flaky, unreliable as they constantly - in the middle of the day - trash the systems, performance when its working often has bad sound quality, and there is no support despite the ticket system with the ability to denote severity, auto-response, and even a escalation email address (which never get answered either).
If $15/mo (or thereabouts) a month is too much to pay for a more reliable service, then bring your box in-house. That is the conclusion I have come to and at my first opportunity that is the direction I personally need to go. My ancient PIAF box ran for years without a hiccup until everything software-wise was deprecated. I can't get most of the voice rec stuff in Incredible PBX 13-12.2 to work reliably so maybe its back to keep it the simple (stupid) - KISS principle.
Has anyone else achieved a differenet/better experience?