JosephTWS2014
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- Apr 22, 2014
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We are running into a weird call forwarding issue and I am not sure where to start to resolve this.
So one phone keeps turning on its call forwarding feature by itself. Once this phone turns this feature on any incoming calls that have this phone in its ring group the call will automatically go to voice mail. It rings the ring group once but does not allow us to answer. .
Do you think this is a problem with the phone or the pbx setup/system? I am running Cisco IP 303 phones.
Thanks in advance.
So one phone keeps turning on its call forwarding feature by itself. Once this phone turns this feature on any incoming calls that have this phone in its ring group the call will automatically go to voice mail. It rings the ring group once but does not allow us to answer. .
Do you think this is a problem with the phone or the pbx setup/system? I am running Cisco IP 303 phones.
Thanks in advance.