TIPS When transfering a call it shows the caller ID of the person making the transfer?

ghurty

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When someone does a blind transfer, on the phone that it is getting transferred to, the caller ID shows up as the number of the person who did the transfer.
Is there anyway to change it to show the caller ID of the actual caller?

Thanks
 

synack

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If I remember correctly, the settings I believe are sendrpid and trustrpid under advanced settings. They should be set to "yes".
Someone please feel free to correct me if I'm wrong here.
 

randy7376

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synack

Correct... mostly. ;)

trustrpid should be set to "yes" and sendrpid should be set to "send P-Asserted-Identity header" in the extension settings. You can preset this globally in "Advanced Settings" so that when you create a new extension those options are already set.
 

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