SOLVED vitelity inbound issues

[cadman97]

I've had a trunk working with Vitelity for about 3 months. Outbound works fine. Just get a busy signal on inbound calls. I filled out a trouble ticket with Vitelity and this is what I was sent.

I show your device is rejecting calls.
Oct 28 6:04:46.505 AM 66.241.99.181 > server ip INVITE sip:My Vitelity #@server ip:5060 SIP/2.0
Oct 28 6:04:46.558 AM 66.241.99.181 < server ip SIP/2.0 100 Trying
Oct 28 6:04:46.564 AM 66.241.99.181 < server ip SIP/2.0 603 Declined

Oct 28 6:04:46.564 AM 66.241.99.181 > server ip ACK sip:My Vitelity #@server ip:5060 SIP/2.0

my inbound trunk info

type=friend
dtmfmode=auto
username=XXXXXX
secret=BBBBBBBB
context=from-trunk ; (this could be ext-did or from-pstn as well)
insecure=port,invite
canreinvite=no
host=inbound34.vitelity.net

sub acc login:password@inbound34.vitelity.net:5060




Do I have to adjust the firewall?
Please Advise.
Thanks,
Mike

 

[briankelly63]

if you do a CLI trace and NOTHING shows then its not getting through your firewall. If the call does show then you have to look at the log to see if there is another issue.

login to your box then type: asterisk -rrr

then call the Vitelity number.

 

[cadman97]

Here is what I get when I do asterisk -rrr

Connected to Asterisk 11.12.0 currently running on asterisk (pid = 1610)
[2014-10-28 22:26:59] ERROR[5573][C-00000003]: app_stack.c:567 gosub_exec: Attempt to reach a non-existent destination for Gosub: (Context:cidlookup, Extension: cidlookup_1, Priority:1)

 

[cadman97]

I got it working, I disabled callerid from schmooze and enabled CID superfecta. Thanks for the help....