SOLVED Vestalink 933 e911 Test Call Fails?

[john p]

I've recently added Vestalink as a SIP trunk in my migration away from GV. From their doc, I understand they offer that one can call 933 to test the e911 info. But when I do so, my logs show failure on channel unavailable. This is the 1st time I've tried to dial an outside extension only 3 digits so am not certain what is going on. Any suggestions appreciated.

Thanks for any ideas.
John Pellet

Below is a log excerpt for info.

-- Executing [s@macro-dial-one:42] Dial("SIP/214-0000002e", "Local/933@vest-in,,tr") in new stack
-- Couldn't call Local/933@vest-in
== Everyone is busy/congested at this time (0:0/0/0)

 

[Chris Sweeney]

Have you set up an outbound route to call 933 and tell it what trunk to use? In your outbound route you need to add 933 as a dial pattern to the trunk that will be used to call 911. So you should have what ever other traffic you are matching there ie 7 and 10 digit dialing matching as well as 911 and 933 if that is all going over the same route.

 

[john p]

Thanks! Just what I needed. Problem solved.