Kevin Morwood
New Member
- Joined
- Oct 7, 2013
- Messages
- 3
- Reaction score
- 2
Hello all!
I am having a small problem with a new PIAF installation. I don't actually think the problem is PIAF...but I have to test (hence the title).
The new installation is running on a new Intel NUC Celeron with 2Gb ram and 128Gb mSATA drive. The distro is PIAF Black. No special extras have been installed. Everything works beautifully on my bench (doesn't it always?).
The problem is the user reports (and I observe) intermittent voice quality issues. Sometimes its clear as a bell and other times whole words go missing. At first I thought it might be the ATA hardware I am using...or the old Pbx that I'm bridging was finally giving up the ghost. So I tried installing a couple known good quality VoIP phones. They exhibit the same problem.
I started to consider the problem was maybe the ISP. That's when I started to wonder if I was crazy. The ISP reports that they see no quality issues on the line.
At different times of the day (read: evening/over-night)...the issue seems to vanish.
I am continuing to read and hunt for other things to test. I am only hoping for a finger pointing to 'go look over there' or similar nudge in some other direction.
Any suggestions? Changing ISP's is being investigated.
Thank you all for any help.
../kevin
I am having a small problem with a new PIAF installation. I don't actually think the problem is PIAF...but I have to test (hence the title).
The new installation is running on a new Intel NUC Celeron with 2Gb ram and 128Gb mSATA drive. The distro is PIAF Black. No special extras have been installed. Everything works beautifully on my bench (doesn't it always?).
The problem is the user reports (and I observe) intermittent voice quality issues. Sometimes its clear as a bell and other times whole words go missing. At first I thought it might be the ATA hardware I am using...or the old Pbx that I'm bridging was finally giving up the ghost. So I tried installing a couple known good quality VoIP phones. They exhibit the same problem.
I started to consider the problem was maybe the ISP. That's when I started to wonder if I was crazy. The ISP reports that they see no quality issues on the line.
At different times of the day (read: evening/over-night)...the issue seems to vanish.
I am continuing to read and hunt for other things to test. I am only hoping for a finger pointing to 'go look over there' or similar nudge in some other direction.
Any suggestions? Changing ISP's is being investigated.
Thank you all for any help.
../kevin