QUESTION Specific groups of extensions Dial out of specific Trunk

Derrick32

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Hi All,
Ive done a bit of searching and need some clarity on this. I have say 3 groups of 2-3 extensions that want to dial out of their specific departments phone number. So for instance the 3 people in accounting dial out of accounting's numbers, and the 2 people in HR dial out of the HR number etc etc.

Ive seen some things regarding dial patterns, but am unfamiliar with how to implement this.

Thanks,
Derrick
 

DaveDog

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extension routing module allows you to set which outbound route each extension will use, set up multiple outbound routes that use the different phone numbers
 

Derrick32

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Any idea how much it costs? I see its commercial from schmoozecom.
 

DaveDog

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its actually free, but you do need to register your server with Scmooze to get everything covered legally. There is a post here somewhere that runs you through the process

You could also do this with the custom context module
 

Derrick32

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Oh great thanks! just out of curiosity, can you point me at the documentation for using custom context module?

Thanks for your help Dave!
 

rossiv

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Honestly with the release of the Extension Routing module from Schmooze, there is no need to struggle with the (newly updated) Custom Contexts module. I much prefer the Extension Routing module, myself. There is documentation for it, and I'm not sure there is documentation for Custom Contexts.
 

DaveDog

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I agree with Ross, I use the Extension Routing module, it works very well.
 

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