womble1
Guru
- Joined
- Oct 19, 2008
- Messages
- 632
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Hi I posted this yesterday but can't find my post, I am looking for a way to add attendants to a queue so that they can answer calls from incoming clients.
The attendants will be at home and would dial in so that their home number becomes part of the queue.
I think this must be possible with freepbx but not sure how...
Ideally the number they ring on would be separate from the client number.... / call plan and they would dial in to get added and dial out to drop off.
I would then need to get call stats for each extension that got an incoming call CDR Reports would be fine for that.
Thanks
The attendants will be at home and would dial in so that their home number becomes part of the queue.
I think this must be possible with freepbx but not sure how...
Ideally the number they ring on would be separate from the client number.... / call plan and they would dial in to get added and dial out to drop off.
I would then need to get call stats for each extension that got an incoming call CDR Reports would be fine for that.
Thanks