SOLVED Reminders Not Working

[Dan_UK]

Sorry if this has already been covered elsewhere but I have been unable to find any info searching for text to speech or reminder errors.

I have a clean install using PIAF-Green VM with incredible pbx 11 installed as detailed here: http://nerdvittles.com/?p=6072

Whenever I schedule a reminder using the web interface the call is connected but no reminder plays and the following warnings show on the console:

[2014-07-01 21:34:19] WARNING[1627][C-00000001]: file.c:701 ast_openstream_full: File custom/2134.20140701.701 does not exist in any format
[2014-07-01 21:34:19] WARNING[1627][C-00000001]: file.c:1017 ast_streamfile: Unable to open custom/2134.20140701.701 (format (ulaw)): No such file or directory
[2014-07-01 21:34:19] WARNING[1627][C-00000001]: app_playback.c:480 playback_exec: ast_streamfile failed on SIP/701-00000001 for custom/2134.20140701.701

I am aware there are issues with google speech to text and I have carried out the necessary update which has yahoo weather etc. working ok. Is there also an update I need to carry out for text to speech function to get the reminder function working?

Thanks
Dan

 

[rossiv]

I don't recall if NV Reminders uses Google TTS or Igor (Flite). What happens if you go to the Asterisk CLI and type "module show like flite"?

 

[Dan_UK]

piafgreen*CLI> module show like flite
Module Description Use Coun t
app_flite.so Flite TTS Interface 0
1 modules loaded
Shows as having flite on the system?

 

[wardmundy]

Do you have a /var/lib/asterisk/sounds/custom directory??

 

[Dan_UK]

Thanks for your responses, the support on this forum is excellent!

Flite was installed and the /var/lib/asterisk/sounds/custom directory present

The problem appears to be that the reminders module defaults to using Cepstral which is not present on the system. Changing $ttspick = 1 ; to $ttspick = 0 ; as documented here: http://bestof.nerdvittles.com/applications/reminders4/ now has the reminder playing when the call is answered.

Thanks again for your help.

 

[wardmundy]

We've added this patch to the installer and automatic updates. Thanks!

sed -i 's|$ttspick = 1|$ttspick = 0|' /var/www/html/reminders/index.php