Polycom Alert Info Distinctive Ring

[digitalcore]

Here is how to setup Distinctive Ring for Polycom Phones and PBIAF
I'm using Endpoint Manager. Polycom(s) 500, 600, 650, 330

By creating a list of all the Polycom rings, I can change the ring in the GUI without rebooting the phones. This was helpful when testing and choosing rings.

Here are the steps I took.


1. Change your sip file. I used Endpoint Manager to do this. Add this to the alertinfo section.
(I left value 1 at the default "Ring Answer" and ring type 4)

        <alertInfo
           voIpProt.SIP.alertInfo.1.value="{$alertInfo_1_value|Ring Answer}"
           voIpProt.SIP.alertInfo.1.class="{$alertInfo_1_class|4}"
           voIpProt.SIP.alertInfo.2.value="{$alertInfo_2_value|Low Trill}"
           voIpProt.SIP.alertInfo.2.class="{$alertInfo_2_class|2}"
           voIpProt.SIP.alertInfo.3.value="{$alertInfo_3_value|Low Double Trill}"
           voIpProt.SIP.alertInfo.3.class="{$alertInfo_3_class|3}"
           voIpProt.SIP.alertInfo.4.value="{$alertInfo_4_value|Medium Trill}"
           voIpProt.SIP.alertInfo.4.class="{$alertInfo_4_class|4}"
           voIpProt.SIP.alertInfo.5.value="{$alertInfo_5_value|Medium Double Trill}"
           voIpProt.SIP.alertInfo.5.class="{$alertInfo_5_class|5}"
           voIpProt.SIP.alertInfo.6.value="{$alertInfo_6_value|High Trill}"
           voIpProt.SIP.alertInfo.6.class="{$alertInfo_6_class|6}"
           voIpProt.SIP.alertInfo.7.value="{$alertInfo_7_value|High Double Trill}"
           voIpProt.SIP.alertInfo.7.class="{$alertInfo_7_class|7}"
           voIpProt.SIP.alertInfo.8.value="{$alertInfo_8_value|Highest Trill}"
           voIpProt.SIP.alertInfo.8.class="{$alertInfo_8_class|8}"
           voIpProt.SIP.alertInfo.9.value="{$alertInfo_9_value|Highest Double Trill}"
           voIpProt.SIP.alertInfo.9.class="{$alertInfo_9_class|9}"
           voIpProt.SIP.alertInfo.10.value="{$alertInfo_10_value|Beeple}"
           voIpProt.SIP.alertInfo.10.class="{$alertInfo_10_class|10}"
           voIpProt.SIP.alertInfo.11.value="{$alertInfo_11_value|Triplet}"
           voIpProt.SIP.alertInfo.11.class="{$alertInfo_11_class|11}"
           voIpProt.SIP.alertInfo.12.value="{$alertInfo_12_value|Ringback-style}"
           voIpProt.SIP.alertInfo.12.class="{$alertInfo_12_class|12}"/>

2. Reboot Phone.

3. Back to the GUI. In Setup/Inbound Routes. Select an inbound route.
In the "Alert Info:" Field, put the name of the ring you want in brackets. e.g. <High Trill>

4. Save and Apply the configuration.

Hope this helps someone!!!


FYI
Ring 1 on the polycoms phones is "Silent Ring"
voIpProt.SIP.alertInfo.1.value="{$alertInfo_1_value|Silent Ring}"
voIpProt.SIP.alertInfo.1.class="{$alertInfo_1_class|1}"


Here is a list of the rings 1-12

Silent_Ring
Low Trill
Low Double Trill
Medium Trill
Medium Double Trill
High Trill
High Double Trill
Highest Trill
Highest Double Trill
Beeble
Triplet
Ringback-style

 

[digitalcore]

I have no idea why this forum is putt a space in the words calue and class.
obviously, you need to delete the spaces.
value
class

 

[randy7376]

Just FYI... If you use the code tags, that won't happen.

 

[digitalcore]

thanks! fixed.