nikhilroshania
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- Joined
- May 22, 2011
- Messages
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Hello,
I am looking for expertise advice to troubleshoot the strange issues I am having with our asterisk server.
The issues is:
>> the asterisk restarts automatically on random occasions. The restart frequency is random, sometime it restarts twice in a day and sometime it restarts just ones in a month.
>> The restart event sometime happens in middle of the night, when there are no active calls.
>> Everytime it restarts a dump file is created in /tmp, this file is created. now I dont know how to read that file and how to take the troubleshooting actions.
Server Information:
>> Server is hosted in datacentre.
>> I am using PIAF Purple version now.
>> I also tried pbxinaflash with asterisk 1.8 and asterisk 11 (piaf-green).
>>We also changed the server hardware.
>>None of the above help.
I have no idea what triggers to restart asterisk.
if someone is providing commercial tech support then please advice.
thanks for going through this email.
--
Nikhil.
I am looking for expertise advice to troubleshoot the strange issues I am having with our asterisk server.
The issues is:
>> the asterisk restarts automatically on random occasions. The restart frequency is random, sometime it restarts twice in a day and sometime it restarts just ones in a month.
>> The restart event sometime happens in middle of the night, when there are no active calls.
>> Everytime it restarts a dump file is created in /tmp, this file is created. now I dont know how to read that file and how to take the troubleshooting actions.
Server Information:
>> Server is hosted in datacentre.
>> I am using PIAF Purple version now.
>> I also tried pbxinaflash with asterisk 1.8 and asterisk 11 (piaf-green).
>>We also changed the server hardware.
>>None of the above help.
I have no idea what triggers to restart asterisk.
if someone is providing commercial tech support then please advice.
thanks for going through this email.
--
Nikhil.