R.I.P. PIAF Endpoint Manager

[tm1000]

Reinstall Endpoint Manager. Your assets are messed up.

My apologies. I saw the device list in a previous post, and thought you were discussing that. It is the Red/Green graphic that is displayed when a device is connected/disconnected. I added a screenshot to my previous post.

 

[It's all good]

Reinstall Endpoint Manager. Your assets are messed up.

Thank you. That fixed it.

 

[Mike_S]

MWI on Polycom IP 501

I'm trying to get the MWI working on Polycom IP 501's

Do I need to create a separate template for each extension?

I have tried to edit phone1_317.cfg. No matter what value I put in the <mwi msg.mwi.1.subscribe="your_extension" it is blank in the 0004f204d291_reg.cfg file that is created in the /tftpboot directory

From edited EPM phone_317.cfg template:
<msg msg.bypassInstantMessage="1">
<mwi msg.mwi.1.subscribe="501" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="*97" msg.mwi.2.subscribe="" msg.mwi.2.callBackMode="registration" msg.mwi.2.callBack="" msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="registration" msg.mwi.3.callBack="" msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="registration" msg.mwi.4.callBack="" msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="registration" msg.mwi.5.callBack="" msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="registration" msg.mwi.6.callBack=""/>
</msg>


From EPM genereated 0004f204d291_reg.cfg

<msg msg.bypassInstantMessage="1">
<mwi
msg.mwi.1.subscribe=""
msg.mwi.1.callBackMode="contact"
msg.mwi.1.callBack="*97"/>
</msg>


What am I doing wrong?

Thanks,


Mike

 

[tm1000]

Mike

You are editing the wrong file. You need to edit the file you are referencing which is $mac_reg not phone1

 

[Mike_S]

OK, Why isn't {$mwi_subscribe} populating with the extension number? Could this be due to "device and user" mode?

 

[Mike_S]

Also the SNTP field is not populating. Where is this value for the ntp server being pulled from? It's blank in the generated server_317.cfg file

tcpIpApp.sntp.address="{$network_time_server}"

 

[Mike_S]

Also the SNTP field is not populating. Where is this value for the ntp server being pulled from? It's blank in the generated server_317.cfg file

tcpIpApp.sntp.address="{$network_time_server}"

OK, I figured this out. The ntp time server has to be entered in the "Globals"

 

[Mike_S]

I added device/user 962 in FreePBX. I used EPM to create a config for a Linksys SPA962, The generated spa000e08ffffff.xml file is missing the line settings (for ext 962) so the phone configures without any lines.

 

[Mike_S]

It looks like the variable substitution {$line} is not working in the SPA962 template:

{line_loop}
<Display_Name_{$line}_ ua="na">{$displaynameline}</Display_Name_{$line}_>
<!-- If BLF then set this to the BLF -->
<Short_Name_{$line}_ ua="na">{$short_name}</Short_Name_{$line}_>
<User_ID_{$line}_ ua="na">{$ext}</User_ID_{$line}_>
<Password_{$line}_ ua="na">{$pass}</Password_{$line}_>
<!-- Below set to disabled for BLF -->
<Extension_{$line}_ group="Phone/Line_Key_{$line}">{$blf_ext_type}</Extension_{$line}_>
<!-- If BLF set to shared -->
<Share_Call_Appearance_{$line}_ group="Phone/Line_Key_{$line}">{$share_call_appearance|private}</Share_Call_Appearance_{$line}_>
<!-- this changes how the button works. If it's set when the phone isn't on blf then the button turns orange. so we probably need to remove this normally.-->
<Extended_Function_{$line}_ group="Phone/Line_Key_{$line}">{$extended_function}</Extended_Function_{$line}_>
<Dial_Plan_{$line}_ ua="na">{$dial_plan}</Dial_Plan_{$line}_>
{/line_loop}


Results in:

<Display_Name_Array_ ua="na"></Display_Name_Array_>
<!-- If BLF then set this to the BLF -->
<Short_Name_Array_ ua="na"></Short_Name_Array_>
<User_ID_Array_ ua="na"></User_ID_Array_>
<Password_Array_ ua="na"></Password_Array_>
<!-- Below set to disabled for BLF -->
<Extension_Array_ group="Phone/Line_Key_Array"></Extension_Array_>
<!-- If BLF set to shared -->
<Share_Call_Appearance_Array_ group="Phone/Line_Key_Array">private</Share_Call_Appearance_Array_>
<!-- this changes how the button works. If it's set when the phone isn't on blf then the button turns orange. so we probably need to remove this normally.-->
<Extended_Function_Array_ group="Phone/Line_Key_Array"></Extended_Function_Array_>
<Dial_Plan_Array_ ua="na">(*xx.|7xxxS0|9[3469]11S0|9[2-9]xxxxxxS0|91xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)</Dial_Plan_Array_>

 

[tm1000]

{$line} works fine. It's an error in phone.php which I will fix soon.

It looks like the variable substitution {$line} is not working in the SPA962 template:

{line_loop}
<Display_Name_{$line}_ ua="na">{$displaynameline}</Display_Name_{$line}_>
<!-- If BLF then set this to the BLF -->
<Short_Name_{$line}_ ua="na">{$short_name}</Short_Name_{$line}_>
<User_ID_{$line}_ ua="na">{$ext}</User_ID_{$line}_>
<Password_{$line}_ ua="na">{$pass}</Password_{$line}_>
<!-- Below set to disabled for BLF -->
<Extension_{$line}_ group="Phone/Line_Key_{$line}">{$blf_ext_type}</Extension_{$line}_>
<!-- If BLF set to shared -->
<Share_Call_Appearance_{$line}_ group="Phone/Line_Key_{$line}">{$share_call_appearance|private}</Share_Call_Appearance_{$line}_>
<!-- this changes how the button works. If it's set when the phone isn't on blf then the button turns orange. so we probably need to remove this normally.-->
<Extended_Function_{$line}_ group="Phone/Line_Key_{$line}">{$extended_function}</Extended_Function_{$line}_>
<Dial_Plan_{$line}_ ua="na">{$dial_plan}</Dial_Plan_{$line}_>
{/line_loop}


Results in:

<Display_Name_Array_ ua="na"></Display_Name_Array_>
<!-- If BLF then set this to the BLF -->
<Short_Name_Array_ ua="na"></Short_Name_Array_>
<User_ID_Array_ ua="na"></User_ID_Array_>
<Password_Array_ ua="na"></Password_Array_>
<!-- Below set to disabled for BLF -->
<Extension_Array_ group="Phone/Line_Key_Array"></Extension_Array_>
<!-- If BLF set to shared -->
<Share_Call_Appearance_Array_ group="Phone/Line_Key_Array">private</Share_Call_Appearance_Array_>
<!-- this changes how the button works. If it's set when the phone isn't on blf then the button turns orange. so we probably need to remove this normally.-->
<Extended_Function_Array_ group="Phone/Line_Key_Array"></Extended_Function_Array_>
<Dial_Plan_Array_ ua="na">(*xx.|7xxxS0|9[3469]11S0|9[2-9]xxxxxxS0|91xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)</Dial_Plan_Array_>

 

[tm1000]

It's never been populated.

OK, Why isn't {$mwi_subscribe} populating with the extension number? Could this be due to "device and user" mode?

 

[tm1000]

Fixed now. Along with Polycom Linekeys support and buddy lists and attendant keys

 

[Mike_S]

Fixed now. Along with Polycom Linekeys support and buddy lists and attendant keys

Thanks, I will test drive it tonight!

 

[tm1000]

Mike,

I also changed the functionality of the subscribe option. It should now equal your authname @ server. This works for me (and it worked in the broken state too)

So let me know.

Also fixed the extdisplay fatal error for dev/user mode

Thanks, I will test drive it tonight!

 

[sub0]

Hi all,

I just upgraded EPM from 2.9.0rc5 to 2.9.2.9 and now EPM is generating errors in a number of places, such as on the configuration page:

Notice: Undefined index: local in /var/www/html/admin/modules/endpointman/templates/freepbx/compiled/brand_model_manager_1317855509.php on line 261
checked/>Check Online

...and the devices page:

Notice: Undefined index: show_all_registrations in /var/www/html/admin/modules/endpointman/includes/abstraction/freepbx.inc on line 117

Notice: Undefined offset: 1 in /var/www/html/admin/modules/endpointman/includes/devices_manager.inc on line 362

Notice: Undefined offset: 1 in /var/www/html/admin/modules/endpointman/includes/devices_manager.inc on line 365

[truncated - there were at least 50 more errors on the page.. ]

So I guess something is up with the indexes. I should add that I was having similar problems prior to upgrading, but now it's much worse.

Also, the device settings that were visible for each extension have disappeared.

What to do?

 

[tm1000]

Uninstall and reinstall

 

[sub0]

I did that on a test system and all the end points disappeared from the device view. If I uninstall and re-install; is it sufficient to export the devices first and then import them afterwards?

Thanks!

 

[tm1000]

Yes just export and import.

You will lose all of your GUI settings and config file adjustments. Sorry I can't be of more help RC5 was well over a year ago.

I did that on a test system and all the end points disappeared from the device view. If I uninstall and re-install; is it sufficient to export the devices first and then import them afterwards?

Thanks!

 

[carlosmp]

Problems with SP942 and T28

I'm having some strange issues that seem to related to the files in the tftpboot directory. I've attempted to provision a 942 and a T28, and they both appear to fail to download the required files. I can see the requests come in for the appropriate files /spa942.cfg and y00...cfg, but see the request 4 times, and then nothing. The SPA942 will reattempt every hour.

I am certain that the t*f*t*p server is correct, as all of our Aastra phones are working correctly and can pull files/updates over the t*f*t*p. We're not using EPM for the Aastra phones.

Using 2.9.3.2 of the EPM on asterisk 1.6.2.22, freepbx 2.9

TIA,

Carlos.

 

[darmock]

Hi Carlos

long time

look at the t*f*t*p config file and ensure it is pointing to /tftpboot. Under centos 6.x it was pointing elsewhere and It seems to me there was a version of centos 5 that had this screwed up as well.


Tom