QUESTION Passwords for queues

unsichtbarre

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Hi all, I was wondering about the possibility of configuring a password for users (the people dialing in and being queued)to join the queue? I know that the agents can have passwords, but for my purposes I would like to have callers need to enter a password - before a call is routed to my cell phone at 3:00 A.M.! Right now, I use an IVR that has an option '888' that the callers must press to enter the queue. I have my queue configured as extension 888 and that will ring all my lines. Problem is: to change the "password" (888), I have to edit both the queue and the IVR. Any ideas? THX. -J
 

MGD4me

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Another way of perhaps achieving a similar result, would be to set up an Inbound Route (or, several) to allow those few(?) numbers allowed to reach you at all hours, to bypass the Time Conditions, and arrive at a 'Hotline' IVR. They could then decide to either leave you a message, or press the panic button to call your cell.
 

unsichtbarre

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Thanks for the response. I agree, there are several ways to achieve nearly the same result.

My application would be for a research (lab) class that would run in 2-week sessions. Although I actually have no intention of answering calls from students at 3:00 A.M., I was considering the possibility of changing the password between sessions. FOr this purpose, the originating caller ID would not be known.
 
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