unsichtbarre
Member
- Joined
- May 17, 2009
- Messages
- 140
- Reaction score
- 5
Hi all, I was wondering about the possibility of configuring a password for users (the people dialing in and being queued)to join the queue? I know that the agents can have passwords, but for my purposes I would like to have callers need to enter a password - before a call is routed to my cell phone at 3:00 A.M.! Right now, I use an IVR that has an option '888' that the callers must press to enter the queue. I have my queue configured as extension 888 and that will ring all my lines. Problem is: to change the "password" (888), I have to edit both the queue and the IVR. Any ideas? THX. -J