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One Touch Recording??

Discussion in 'Bug Reporting and Fixes' started by Lost, Sep 12, 2011.

  1. Lost New Member

    Been pulling my hair out trying to get record on demand to work. It works if I dial 7777 and press *1. It shows up as "from-did-direct" in call monitor and I can record my own MOH. However when making calls *1 doesn't work, (from-internal in call monitor).

    General settings are: trwW and TwW extensions are set to "record on demand" using xlite softphones. (Record always on DOES work!).

    I've added the courtisey beep and I can hear it when I press *1 and set the digitfeaturetimeout=1500

    My sip_custom.conf looks like:

    [general]
    context=unauthenticated
    allowguest=no
    srvlookup=yes
    udpbindaddr=0.0.0.0
    tcpenable=no

    soft-phones](!)
    type=friend
    context=xlite
    host=dynamic
    nat=yes
    secret=secret
    dtmfmode=auto
    disallow=all
    allow=h263
    allow=gsm
    allow=ulaw
    allow=alaw

    [10](soft-phones)
    [11](soft-phones)

    My extensions_custom.conf looks like:

    [xlite]
    exten => _x.,10,1,Dial(SIP/xlite)
    exten => _x.,11,1,Dial(SIP/xlite)

    Running PIAF 1.7.5.6 purple
    Asterisk 1.8
    FRPBX 2.9

    Any help would be appreciated.

    Newbie.:rolleyes:
    Auckland
    New Zealand
    Lost, Sep 12, 2011
    #1

  2. lgaetz Pundit

    You say the recording "doesn't work", how have you determined that? It sometimes happens that a call does get recorded, the file is saved in /var/spool/asterisk/monitor but it is not accessible from the call monitor. I have a system with this problem but recording is not a necessity so I never tracked down the issue.
    lgaetz, Sep 12, 2011
    #2

  3. Lost New Member

    I've already checked /var/spool/asterisk/monitor and what shows up there simply reflects what shows up in the in the GUI under call monitor.
    Lost, Sep 12, 2011
    #3

  4. RJMiller New Member

    Did you ever resolve this? I also have this problem. I have tried to ignore it but the users want it (even though I see it becoming a legal problem when they stick a customer's nose in it). FOP2 does the recording properly and even puts it in the voicemail if you set it up for this. Still seems that if it is supposed to work it should.
    RJMiller, Sep 24, 2011
    #4

  5. rossiv Guru

    It works for me - the recording, at least. Web GUI is a FreePBX issue. GUI recordings work for a few extensions, but not for others. Never bothered to figure it out.
    No one has posted any call logs or status outputs or anything. Please post those and all the info requested in the thread in my signature.

    What mad On Demand (*1) Call Recording work for me was (found it) doing this:
    1. Add "featuredigittimeout=3000" and "courtesytone-beep" to /etc/asterisk/features_general_custom.conf
    2. Set Asterisk Dial command options in FreePBX General Settings to "tTrwW" and Asterisk Outbound Dial command options to "tTwW"

    Speaking of, what are your dial options?
    rossiv, Sep 25, 2011
    #5

  6. rossiv Guru

    So I think I have found an Asterisk naming convention error or FreePBX bug or something.
    For example, I called 8432222222 from extension 215 and pressed *1 to record the call. The beep played and it showed up on Asterisk CLI. When the call was ended, the file was placed in /var/spool/asterisk/monitor. BUT it didn't show up in FreePBX. I looked back and there was only one file with 8432222222 in the name but it did not say 215 where the extension usually us, but my outbound CID number, 843235XXXX. So I renamed the file from
    Code:
    auto-1316954994-843XXXXXXX-8432222222.wav
    to
    Code:
    auto-1316954994-215-8432222222.wav
    and BOOM! I get an icon in the Call Monitor panel of FreePBX.
    [IMG]
    rossiv, Sep 25, 2011
    #6

  7. wardmundy Nerd Uno

    Definitely a bug. Please open a FreePBX ticket. Thanks.
    wardmundy, Sep 25, 2011
    #7

  8. rossiv Guru

    rossiv, Sep 25, 2011
    #8

  9. paulnye Guru

    Need this feature too

    My users are asking for this feature too. Cant wait for a bug fix.
    paulnye, Sep 27, 2011
    #9

  10. EndeavorPBX New Member

    I've been told that they are completely re-writing the code to support this feature in 2.10 and moving away from the Asterisk-based code that supports this now. So, keep your fingers crossed, and download the 2.10 beta so that the dev team can get your input!
    EndeavorPBX, Sep 28, 2011
    #10

  11. paulnye Guru

    What do I download, and where? My freepbx is 2.9
    paulnye, Sep 28, 2011
    #11

  12. rossiv Guru

    Slllooowwww down there. FreePBX 2.10 is still WAY in Beta from what I have read and seen right now. It will come in its time.
    Edit: And even if you did download it now, many (if not most) PIAF modules would probably not work.
    rossiv, Sep 28, 2011
    #12

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