SUGGESTIONS Odd snom behaviour - no ring

mattseymour

Member
Joined
May 29, 2013
Messages
62
Reaction score
8
Has anyone experienced problems with snom phones not ringing on occasion? The phone goes through the motions, there's just no ringer sound. If you notice the call and pick up, everything works as it should.

It seems to happen after a transfer to or from a phone, but I can reliably recreate it.

It's as if the phone loses all audio, there's no dial tone either. Once you've made a call again, it's all back to normal until the next time.

I've updated all our phones to the latest beta firmware, and no change.

All ideas welcome.
 

mattseymour

Member
Joined
May 29, 2013
Messages
62
Reaction score
8
Having done a bit of playing, it seems to be a problem with the latest stable (8.7.3.19) and beta (8.7.4.8) firmware, but not with earlier version 8 firmware. However the earlier firmware presents other problems... It's all very frustrating.
 

Members online

Forum statistics

Threads
25,824
Messages
167,825
Members
19,248
Latest member
BKhumalo
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top