FYI No FAX support in this setup?

Netizen

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Hello,


I have installed Incredible PBX 11 for centos 6.5 as per http://nerdvittles.com/?p=10079 however I have problems:

1)
My impression in the beginning was that it’s a minimal version of the pbx as when I opened the web GUI I did not see the fancy web interface with the big buttons and the “switch” from admin to user etc. It goes straight to a screen which at the top has the little “incredible PBX “ logo, and next to it the menu FreePBX Support & User Panel. At the center of the screen has 3 main big buttons: FreePBX Administration, User Control Panel and Get Support. Is this as it should be? I am asking because I have further problems...see below


2)
I configured all my extensions, trunks etc and then I attempted to install the Free Fax Licence from digium, when I realised that there is no support for fax in the build. See below:

root@My-server-70:~ $ asterisk -rvvvvvvvvvvv

Asterisk 11.13.0, Copyright (C) 1999 - 2013 Digium, Inc. and others.

Created by Mark Spencer <[email protected]>

Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.

This is free software, with components licensed under the GNU General Public

License version 2 and other licenses; you are welcome to redistribute it under

certain conditions. Type 'core show license' for details.

=========================================================================

Connected to Asterisk 11.13.0 currently running on My-server-70 (pid = 3504)

My-server-70*CLI> fax show stats

No such command 'fax show stats' (type 'core show help fax show' for other possible commands)

My-server-70*CLI> module load res_fax_digium.so

Unable to load module res_fax_digium.so

Command 'module load res_fax_digium.so' failed.

[2014-10-21 09:59:57] WARNING[16313]: loader.c:502 load_dynamic_module: Error loading module 'res_fax_digium.so': /usr/lib/asterisk/modules/res_fax_digium.so: undefined symbol: ast_fax_tech_register

[2014-10-21 09:59:57] WARNING[16313]: loader.c:918 load_resource: Module 'res_fax_digium.so' could not be loaded.

My-server-70*CLI>

---

Of course I have installed the digium module as this is not process which I am not familiar with, however I am not familiar with the current error hence I believe there is something wrong with the whole setup. Any ideas?

Some more details:

The system was built on Centos 6.5 minimal (on a virtual KVM):

2.6.32-431.29.2.el6.x86_64 #1 SMP Tue Sep 9 21:36:05 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Entering the console shows the blue screen with version:
Incredible PBX 11.11.1 for Centos 6, Asterisk 11.13.0, FreePBX 2.11.0.34

----------------------------------------------

3)
I run the incredible-fax setup scripts (only once) and although it did not show any errors I am not getting any links on the web GUI relating to Fax. The script ended telling me that a fax extension 329 was supposed to be ready there but its not. Also searched the file for files/folders with the name avantfax and the result is below:

locate avantfax

/var/lib/mysql/avantfax

/var/lib/mysql/avantfax/AddressBook.MYD

/var/lib/mysql/avantfax/AddressBook.MYI

/var/lib/mysql/avantfax/AddressBook.frm

/var/lib/mysql/avantfax/AddressBookEmail.MYD

/var/lib/mysql/avantfax/AddressBookEmail.MYI

/var/lib/mysql/avantfax/AddressBookEmail.frm

/var/lib/mysql/avantfax/AddressBookFAX.MYD

/var/lib/mysql/avantfax/AddressBookFAX.MYI

/var/lib/mysql/avantfax/AddressBookFAX.frm

/var/lib/mysql/avantfax/BarcodeRoute.MYD

/var/lib/mysql/avantfax/BarcodeRoute.MYI

/var/lib/mysql/avantfax/BarcodeRoute.frm

/var/lib/mysql/avantfax/CoverPages.MYD

/var/lib/mysql/avantfax/CoverPages.MYI

/var/lib/mysql/avantfax/CoverPages.frm

/var/lib/mysql/avantfax/DIDRoute.MYD

/var/lib/mysql/avantfax/DIDRoute.MYI

/var/lib/mysql/avantfax/DIDRoute.frm

/var/lib/mysql/avantfax/DistroList.MYD

/var/lib/mysql/avantfax/DistroList.MYI

/var/lib/mysql/avantfax/DistroList.frm

/var/lib/mysql/avantfax/DynConf.MYD

/var/lib/mysql/avantfax/DynConf.MYI

/var/lib/mysql/avantfax/DynConf.frm

/var/lib/mysql/avantfax/FaxArchive.MYD

/var/lib/mysql/avantfax/FaxArchive.MYI

/var/lib/mysql/avantfax/FaxArchive.frm

/var/lib/mysql/avantfax/FaxCategory.MYD

/var/lib/mysql/avantfax/FaxCategory.MYI

/var/lib/mysql/avantfax/FaxCategory.frm

/var/lib/mysql/avantfax/Modems.MYD

/var/lib/mysql/avantfax/Modems.MYI

/var/lib/mysql/avantfax/Modems.frm

/var/lib/mysql/avantfax/SysLog.MYD

/var/lib/mysql/avantfax/SysLog.MYI

/var/lib/mysql/avantfax/SysLog.frm

/var/lib/mysql/avantfax/UserAccount.MYD

/var/lib/mysql/avantfax/UserAccount.MYI

/var/lib/mysql/avantfax/UserAccount.frm

/var/lib/mysql/avantfax/UserPasswords.MYD

/var/lib/mysql/avantfax/UserPasswords.MYI

/var/lib/mysql/avantfax/UserPasswords.frm

/var/lib/mysql/avantfax/db.opt

WARNING: Always run Incredible PBX VM behind a secure hardware-based firewall.
=========================================================

Those aren't looking good right?
 

wardmundy

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Incredible PBX has fax support through Incredible Fax 11 using HylaFax and AvantFax. Start over. Reread the tutorial.
 

Netizen

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Well the tutorial was followed to the letter with the exception of extra/optional stuff like GoogleVoice.
As I said in my post I did run only once the /root/incrediblefax-setup script but it did not install anything without showing errors!

The point is that I spent a lot of time creating extensions, trunk, custom contects, in/out-bound route, groups etc.
I am thinking of not running the same script again but to install PIF first and then use the DEFAULT backup that I took from inside the current FreePBX. Will this bring all settings up or there is a change that it will ruing the fresh install?

Also, please advise is PIAF 64bit has minimum memory requirements or not. For example will the 64bit work on 1GB RAM or not?
I need to know before I download it. My hardware is 64bit but I am planning to run this PBX on a KVM with using only 1GB ram.
Should I opt for the 32bit instead?
 

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