TRY THIS Latest PIAF/FreePBX won't register on Cbeyond?

[Yahdie]

Back-Story: Cbeyond SIPConnect customer has power issues and their Elastix box (A Mini/Booksize Atom) gets damaged. The vendor informs them that he will fix it for $600 plus time, because its their fault. My company gets called in, we pull the box at 5pm, replace the Hard-Drive, install PIAF and everything works by 9am, except the Cbeyond Trunk won't register.
Every system I setup always has a VOIP.MS Trunk for testing so the customer's Main DID has been forwarded to the test number and they are happily calling again.

I have tried everything that I can think of and 2+ Hrs on the phone with Cbeyond Tech Support and they say the can't even see registration attempts!?
A few searches pull up threads of others (see links below) using newest flavours of FreePBX/Asterisk seem to have the same issue, at least on the FreePBX forum.
PBX in a Flash 2.0.6.5.0 Asterisk 11 (PIAF-Green)
Below are (edited) CLI responses:

[2014-05-16 16:13:13] ERROR[1973]: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("CBeyond", "(null)", ...): Name or service not known
[2014-05-16 16:13:13] WARNING[1973]: acl.c:590 resolve_first: Unable to lookup 'CBeyond'
[2014-05-16 16:13:13] WARNING[1973]: acl.c:719 ast_ouraddrfor: Cannot connect
[2014-05-16 16:13:13] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument
[2014-05-16 16:13:13] NOTICE[1973]: chan_sip.c:14057 sip_reg_timeout:    -- Registration for '954XXXXXXX@CBeyond' timed out, trying again (Attempt #133)
[2014-05-16 16:13:14] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument
[2014-05-16 16:13:15] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument
[2014-05-16 16:13:17] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument
pbx*CLI> sip show registry
Host                                    dnsmgr Username      Refresh State                Reg.Time
atlanta.voip.ms:5060                  N      MY_TRUNK        105 Registered          Fri, 16 May 2014 16:12:13
CBeyond:5060                            N      954XXXXXXX        120 Request Sent               
2 SIP registrations.
[2014-05-16 16:13:21] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument
[2014-05-16 16:13:25] WARNING[1973]: chan_sip.c:3732 __sip_xmit: sip_xmit of 0xb6d03b40 (len 373) to (null) returned -1: Invalid argument

And this one I find interesting:

 -- Called SIP/Cbeyond1/954XXXXXXX
[2014-05-16 16:56:32] WARNING[1973]: chan_sip.c:21557 handle_response_invite: Received response: "Forbidden" from '"954XXXXXXX" <sip:[email protected]>;tag=as7220d5fc'
  == Everyone is busy/congested at this time (1:0/0/1)

Threads mentioned above:
freepbx.org/forum/general-help/cbeyond-sip-trunk-setting
freepbx.org/forum/general-help/cbeyond-wfreepbx-sucks

 

[randy7376]

Yahdie

From what you provided above, it looks like CBeyond is not a valid hostname based upon your 'sip show registry' command. Hence, this error:

[2014-05-16 16:13:13] ERROR[1973]: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("CBeyond", "(null)", ...): Name or service not known

Have you checked /etc/hosts for a hostname that may be hard-coded there? CBeyond doesn't work because it doesn't know how to get to the host 'CBeyond'. Check for any typos in your trunk configuration, also.

 

[Yahdie]

Interesting.....I notice that I put 'CBeyond' in exactly that form in my Register String:

954XXXXXXX:SECRET@CBeyond/954XXXXXXX

But I am able to ping out from the box using Domain Names
Could the Register String be Cap sensitive?

 

[randy7376]

Yahdie,

This is just a guess, mind you. But try replacing

954XXXXXXX:SECRET@CBeyond/954XXXXXXX

with

954XXXXXXX:[email protected]/954XXXXXXX

That registration string expects a hostname and 'CBeyond' is not a valid hostname. The hostname I used for the replacement line came directly from the log snippet you provided. It may or may not work.

 

[Yahdie]

Thanks for that suggestion, I will try that.
Prior to this system all the other systems I have on Cbeyond use the Register String exactly as above; so if your suggestion works then either they (Cbeyond) have changed something or something "under-the-hood" has changed.
I should have setup remote access to play around over the weekend!

 

[phonebuff]

In one of my working systems the register is ===

register=7701231234:SECRET@CBeyond_1231234:5060/7701231234

-- and --

CBeyond_1231234 is the peer name in the trunk.

=========================================================

 

[Yahdie]

What versions of PIAF/FreePBX/Asterisks? I have never seen that Reg. String but I will try that too, thanks!

 

[phonebuff]

Mostly This Distro with Green now, but I have been doing CBeyond for years started on Asterisk 1.4 --