michaelb
New Member
- Joined
- Feb 12, 2014
- Messages
- 19
- Reaction score
- 2
Got what I thought should have been a simple thing, but I can't figure it out.
When the receptionist places a call into our Parking Lot (600, with auto extensions 601-610) the Caller ID is lost and replaced with the CID of the parking slot... for example:
she answers a call from 555-555-5555
the places the call on hold by transferring to 600
600 automatically places the call into the first available slot: 601
user picks up call on 601, the CID now reflects 601 instead of the original 555-555-5555
some looking around the forums doesn't seem to address this, but I can't think I'm the first to wonder about this.
Any thoughts are appreciated!
Thanks
Michael
When the receptionist places a call into our Parking Lot (600, with auto extensions 601-610) the Caller ID is lost and replaced with the CID of the parking slot... for example:
she answers a call from 555-555-5555
the places the call on hold by transferring to 600
600 automatically places the call into the first available slot: 601
user picks up call on 601, the CID now reflects 601 instead of the original 555-555-5555
some looking around the forums doesn't seem to address this, but I can't think I'm the first to wonder about this.
Any thoughts are appreciated!
Thanks
Michael