LesD
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- Nov 8, 2009
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Could someone point me in the right direction for a requirement I would like to look at.
We have a MySQL database hosted on an external server.
There is a database containing what are essentially valid product codes.
The database is normally interrogated via a web site but we would like to be able to add a phone based option where (keeping things simple at this stage) a user will call a number and be met with an IVR (or IVR like) message "please enter the product code ending with #" followed by a response playing back an appropriate message indicating whether a valid or invalid code has been entered.
The validity of the code is arrived at by checking the remote database for the existence of the code.
Any pointers would be much appreciated.
We have a MySQL database hosted on an external server.
There is a database containing what are essentially valid product codes.
The database is normally interrogated via a web site but we would like to be able to add a phone based option where (keeping things simple at this stage) a user will call a number and be met with an IVR (or IVR like) message "please enter the product code ending with #" followed by a response playing back an appropriate message indicating whether a valid or invalid code has been entered.
The validity of the code is arrived at by checking the remote database for the existence of the code.
Any pointers would be much appreciated.