1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. If you had a PIAF Forum account in the vBulletin days, log in with your old credentials. Otherwise, sign up again and we'll get you back in business as soon as we can.
  3. Guest: We think the problem with locked threads from long message subjects has been resolved. Post a link here if you still see a problem.
Cookies Welcome Back Long Message Subjects SOLVED

Is there a UK provider who allows 6+ concurrent inbound calls?

Discussion in 'Providers' started by pebley, Jan 23, 2011.

  1. pebley New Member

    I've been testing Gradwell.com with IAX/Sip trunks for a while and all is great except they seem to struggle to supply the setup i want.. Which is:

    I need 6+ inbound concurrent calls. On 1 number or across ddi range.
    I have 23 DDIs

    I'm being told that I would need 1 trunk per DDI.
    Maximum inbound calls per trunk is 2 concurrent.

    So our main swithboard number would only be able to have max of 2 calls, when i need it to be 6+

    Am i misunderstanding Gradwell or does anyone else have a solution?

    Thanks
    :banghead:
    pebley, Jan 23, 2011
    #1

  2. MyKroFt Guru

    do they have a function to forward the call to another number when the 1st DID has 2 calls to a 2nd DID, and then if 2 DID is full have it forward to 3rd DID.

    its called a hunt group here in the states, starts at the 1st number and goes down the chain until it finds a avail line or a busy signal if all lines are busy.

    Myk
    MyKroFt, Jan 23, 2011
    #2

  3. pebley New Member

    Thanks for the suggestion... Possible good solution, they have a 'PSTN fallback destination'

    ‘Please enter a landline/mobile number that you wish to forward calls to should your trunk endpoint become unavailable’

    Unavailable... I assume that means cannot communicate with pbx it might also mean 'trunk over capacity.' I'll try.

    I still fear that i can't point all my DDIs to the primary trunk as i was informed that each DDI had to point to its own trunk.
    pebley, Jan 23, 2011
    #3

  4. MikeS Member

    Try voip.co.uk
    MikeS, Jan 23, 2011
    #4

  5. Stuart New Member

    Voipfone

    I use one Voipfone trunk for all incoming and outgoing calls, they have no restrictions on concurrent calls, you are limited only by how many calls your network bandwidth can support.

    I have a UK landline number which I ported over to them from BT which is used for all of my incoming calls.
    Stuart, Feb 1, 2011
    #5

  6. pebley New Member

    Gradwell came back with a mulitiline deal

    Thanks for the replies, Gradwell came back with a multiline price deal. It does mean i now have 46 lines coming in, which i can restrict on the trunks setting.

    I'm quite impressed with Gradwell 4,000 minute for £8 (no inc mobiles) is cheap. Voice quality is good.
    pebley, Feb 1, 2011
    #6

Share This Page