nicknomo
Happy-IT-Guy
- Joined
- Mar 5, 2009
- Messages
- 63
- Reaction score
- 12
I'm not a huge fan of the way that asterisk handles parking. For whatever reason, asterisk forces you to use the main parking lot extension, and disallows you from directly transferring to the parking lot spaces.
For me, this seriously limits flexibility. We deal with a situation where an operator fields a lot of calls, and we have people moving around on a showroom floor a lot. Its noisy and very busy, so waiting for the system to speak the parking position is both slow and is often misinterpreted due to the noise.
I was able to actually able to get around this in earlier versions of asterisk, but now that I'm on asterisk 11 I can't seem to find a way.
Optimally, I'd like to be able to just transfer to any parking extension I'd like, and avoid having the system assign me the slot unless I ask it to. Does anyone know of a way to do this?
Thanks in advance for any feedback...
For me, this seriously limits flexibility. We deal with a situation where an operator fields a lot of calls, and we have people moving around on a showroom floor a lot. Its noisy and very busy, so waiting for the system to speak the parking position is both slow and is often misinterpreted due to the noise.
I was able to actually able to get around this in earlier versions of asterisk, but now that I'm on asterisk 11 I can't seem to find a way.
Optimally, I'd like to be able to just transfer to any parking extension I'd like, and avoid having the system assign me the slot unless I ask it to. Does anyone know of a way to do this?
Thanks in advance for any feedback...