If I wanted to create an IVR option 'press 4 for a directory' and have the directory say
Anthony Apple 1000
Brian Bottom 1010
Cali California 1020
and allow them to press 1020 (for example) and have the call sent to Cali - how do I accomplish this?
I don't want to have to manually create each name/extension as part of a .wav file since people may get added/removed.
Is there a way to 'automagically' do this given information the system has?
Thanks all - google isn't my friend on this one.
Andrew
Anthony Apple 1000
Brian Bottom 1010
Cali California 1020
and allow them to press 1020 (for example) and have the call sent to Cali - how do I accomplish this?
I don't want to have to manually create each name/extension as part of a .wav file since people may get added/removed.
Is there a way to 'automagically' do this given information the system has?
Thanks all - google isn't my friend on this one.
Andrew