NEED MORE INFO extention 951 hangs up?

[hanksmith5]

Hello when ever I dial 951 it says please hold a moment why the latest headlines are being retreived and then it hangs up. I know that isn't the exact phrasing but have never ran in to this before is the extention broke?

 

[rossiv]

Could be a TTS issue or any number of things. Please post a call log.