QUESTION Digium phone intercom button?

[edisoninfo]

How do I create an intercom button on the Digium phones?

If I dial *80xxx the called phone rings one ring then beeps and goes into the speakerphone mode. How do I stop that one ring before the beep?

 

[rossiv]

My guess (disclaimer: haven't used the Digium phones) is that the ring is intentional to alert the person that someone's barging into their phone. That's how my Snom 870 and a few others are.
When you say intercom button, do you mean you push a button then either type in an extension or push another button that then intercoms the target? So it adds a *80 prefix?

 

[edisoninfo]

I like the "beep" before the speakerphone kicks in. That is fine. As you say it alerts the called person that the phone is on. What I don't like about the Digium phones at the moment, is they play an actual "Ring" before the "beep" as if a normal call was coming in. I found in the docs that there are four different modes the phone can be put in but I can't find where to change it.

Yes, I would at the very least like to program *80 into a button and then have the user enter the 3 digit extension they are calling.

 

[malcolmd]

Howdy,

That's because, if you're using DPMA, there are some alerts already loaded onto your phone. Those alerts are "normal" which presents the normal ringing, "ring-answer" which presents the ring followed by answer ringing, "visual" which makes the phone appear to ring without actually playing a tone, and "intercom" which causes the phone to immediately answer.

FreePBX is set, for the *80 paging / intercom prefix, to use the ring-answer alert, per the database. You'll have to go down into database land to change this.

[root@localhost ~]# amportal a m
mysql> use asterisk;
mysql> update paging_autoanswer set setting='Alert-Info: intercom' where useragent='Digium';
mysql> quit

Then go do something to change FreePBX so you have to press the red button. Press it, then try again.

If you want to change things back, then you'd:

[root@localhost ~]# amportal a m
mysql> use asterisk;
mysql> update paging_autoanswer set setting='Alert-Info: ring-answer' where useragent='Digium';
mysql> quit

Cheers

 

[malcolmd]

A small update; looks like the OSS Endpoint manager sets those alerts also.