TIPS Dialing Pin or Accounting Code

[Tom Jackson]

I am trying to use accounting/pin codes to track outbound calls. PIAF asks for the password followed by the # key as expected, once entered the call is completed.

However, to dial we use soft phones and copy and paste the 10 digit number. I would like to add the appropriate 5 digit pin number to our copy and paste procedure. Is there a way to make this work?

Thanks,

Tom

 

[rossiv]

If your softphone allows for a pause character, you could have the 10 digits, then a pause or two, then the extra digits. Depends entirely on the softphone though.

 

[Tom Jackson]

rossive,

Thanks. I'm using Zoiper, and to the best of my knowledge and research it does not accept a pause character. I've tried several without success.

 

[Tom Jackson]

Just spoke with Zoiper and they said that a pause character would be determined by the server side. What I am trying to accomplish is the ability to dial a string sent via softphone that will include the route + phone number + pin.

Example: 161055512128888 where 1 is the outbound route, 6105551212 is the phone number, and 8888 is the passcode.

 

[Tom Jackson]

Ok,

Zoiper is a no go. However, X-lite has pause capability. On X-lite you can dial the route + phone number + passcode. Use "P" to pause for 1 second and use ";" to end the string.

Example: 16105551212P8888#;

Where 1 is the route, 6105551212 is the phone number, P is the 1 second pause, and 8888# is the pin and ";" completes the string. Works.

Thanks Ross!

Tom

 

[rossiv]

Ok,

Zoiper is a no go. However, X-lite has pause capability. On X-lite you can dial the route + phone number + passcode. Use "P" to pause for 1 second and use ";" to end the string.

Example: 16105551212P8888#;

Where 1 is the route, 6105551212 is the phone number, P is the 1 second pause, and 8888# is the pin and ";" completes the string. Works.

Thanks Ross!

Tom

Filing that away in my brain for future reference.