Robert-BCC
Rank amateur
- Joined
- Jul 21, 2014
- Messages
- 68
- Reaction score
- 13
Hi,
On Monday August 25th, I am converting the non-profit, non-tech-saavy Bay Area Cancer Connections to their new home, and their new IP telephony system. Thanks to all of the suggestions so far in my initial thread, they'll be moving from a legacy PBX to Vitelity Hosted PiaF server that I am setting up next week. I have hired a Vitelity consultant to ensure that the setup is secure and reliable. I have made the necessary number porting requests and would like some best practices about making for a smooth cutover. Some things that I'm thinking about:
- The number ports are "FOC Received: 08-19-2014" (six days before they move)
- Schedule the number port cutover for the Sunday before the Monday when they'll begin operating out of their new home. Will AT&T permit a scheduled cutover? On a weekend?
- Do not bother setting up handsets at the old location (firewall / poor bandwidth etc.)
- Once I have the PiaF and the handsets setup mid-next week, begin training individuals on how the system works.
- Create documentation on how to administer extensions (probably after the cutover), backup/restore the config, how to check for periodic updates, and ...
- What else am I missing?
Thanks,
Robert
On Monday August 25th, I am converting the non-profit, non-tech-saavy Bay Area Cancer Connections to their new home, and their new IP telephony system. Thanks to all of the suggestions so far in my initial thread, they'll be moving from a legacy PBX to Vitelity Hosted PiaF server that I am setting up next week. I have hired a Vitelity consultant to ensure that the setup is secure and reliable. I have made the necessary number porting requests and would like some best practices about making for a smooth cutover. Some things that I'm thinking about:
- The number ports are "FOC Received: 08-19-2014" (six days before they move)
- Schedule the number port cutover for the Sunday before the Monday when they'll begin operating out of their new home. Will AT&T permit a scheduled cutover? On a weekend?
- Do not bother setting up handsets at the old location (firewall / poor bandwidth etc.)
- Once I have the PiaF and the handsets setup mid-next week, begin training individuals on how the system works.
- Create documentation on how to administer extensions (probably after the cutover), backup/restore the config, how to check for periodic updates, and ...
- What else am I missing?
Thanks,
Robert