Hello am using incredible pbx on centos 6.5 I pasted it in to the var/lib/asterisk/sounds/custom directory when I go in to anouncements in freepbx it isn't showing up in the list. is there another spot I need to be putting the wav files?
FreePBX can't know about the recordings/files unless you
upload them through the "System Recordings" function in FreePBX. The database won't otherwise get updated to permit the use of the sound files in the
var/lib/asterisk/sounds/custom folder unless you use "System Recordings" to put them on your PIAF.
"Pasting" the files to PIAF won't work. The simplest way to upload the files is to store them on your computer, then
Browse to the files (one at a time) on your computer, give the file a name (it's different from the
file name), click the
Upload button.
Note that the file
must be Mono (one channel), PCM Encoded, 16 Bits, at 8000Hz.
/Pete./