TIPS Comcast having issues?

[rjm]

Is anyone else having issues with long lag times with Comcast, especially in the Mid Atlantic region? I am seeing some crazy lag times. Wacking out my registrations.

 

[atsak]

You might want to ask this over at dslreports. That community is a bit of a wider net for ISP problems.

 

[dad311]

Here is my last comcast issue, 20% packet loss.
root@vpbx:/var/log $ mtr --report 98.193.xx.xx
HOST: vpb.xxxxxxx.com Loss% Snt Last Avg Best Wrst StDev
1. 0.0% 10 0.6 1.8 0.6 5.7 2.0
2. agg-gegf150.ord03.singlehop. 0.0% 10 1.5 1.3 1.1 1.7 0.2
3. dr6506a.ord03.singlehop.net 0.0% 10 0.6 3.2 0.5 26.2 8.1
4. ae6.ar1.ord6.us.as4436.gtt.n 0.0% 10 4.6 2.3 1.5 4.8 1.3
5. ae5-60g.cr2.ord1.us.as4436.g 0.0% 10 1.4 1.7 1.3 4.7 1.1
6. be-102-pe03.350ecermak.il.ib 0.0% 10 3.7 3.4 2.9 4.0 0.4
7. he-4-2-0-0-cr01.newyork.ny.i 0.0% 10 7.3 5.5 3.8 7.3 1.3
8. 68.86.91.166 0.0% 10 5.9 5.7 2.9 8.4 1.8
9. he-1-13-0-0-ar01.indianapoli 10.0% 10 15.0 15.9 14.0 17.5 1.2
10. te-7-1-ur01.greenwood.in.ind 0.0% 10 14.7 15.2 13.9 16.0 0.7
11. te-17-10-cdn06.greenwood.in. 0.0% 10 28.9 31.0 26.8 35.6 2.8

12. c-98-193-xx-xx.hsd1.in.comca 20.0% 10 27.4 26.9 25.0 27.7 1.0

 

[kenn10]

After you call Comcast repair and get no love, you can go to DSL Reports to the Comcast Direct forum and the high-level Comcast reps on there will usually get the problem fixed.

I had to resort to that myself when the error rate was so high that my modem would reset every 4 hours.