Can't Dial Out with A400P Card

And it does:

pbx*CLI> zap show channels
Chan Extension Context Language MOH Interpret
pseudo from-internal en default
1 from-zaptel en default
2 from-internal en default
The 'zap show channels' command is deprecated and will be removed in a future release. Please use 'dahdi show channels' instead.

I have 1 Trunk set up, Zap Identifier g0, with no Dial rules, Maximum Channels set to 1.

I have 1 Outbound Route set up, with Dial Pattern set to . and Trunk Sequence set to Zap/g0.

That's good news.

In FreePBX, create a zap trunk, put 1 in the trunk identifier.

Now gow into outbound routes, there will alread be a default route in there with a 9|. make sure the trunk selected is Zap/1

Then try an outbound call, prefixing it with 9

Joe

I still get the "All circuits are busy now" message.

John

As I mentioned, the same Trunks and Outbound Routes setup works fine in Trixbox but doesn't work with piaf. I appears that the FXO card isn't be 'accessed' in piaf.

John

I went to the Asterisk cli prompt and tried making the outgoing call (actually, I'm connected to the extension port of a legacy PBX, so I dialed '13', another extension on the legacy PBX).

For some reason, Asterisk 'thinks' that the FXO port/line is 'busy/congested', even though it's not. Here's what I saw:

============================
root@pbx:~ $ rasterisk
Asterisk 1.4.22, Copyright (C) 1999 - 2008 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
Connected to Asterisk 1.4.22 currently running on pbx (pid = 2666)
Verbosity is at least 3
-- Executing [913@from-internal:1] Macro("SIP/658072-087edf30", "user-callerid|SKIPTTL|") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/658072-087edf30", "AMPUSER=658072") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/658072-087edf30", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/658072-087edf30", "1|Set|REALCALLERIDNUM=658072") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/658072-087edf30", "AMPUSER=658072") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/658072-087edf30", "AMPUSERCIDNAME=658072") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/658072-087edf30", "0?report") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/658072-087edf30", "AMPUSERCID=658072") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/658072-087edf30", "CALLERID(all)="658072" <658072>") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/658072-087edf30", "REALCALLERIDNUM=658072") in new stack
-- Executing [s@macro-user-callerid:10] ExecIf("SIP/658072-087edf30", "0|Set|CHANNEL(language)=") in new stack
-- Executing [s@macro-user-callerid:11] GotoIf("SIP/658072-087edf30", "1?continue") in new stack
-- Goto (macro-user-callerid,s,20)
-- Executing [s@macro-user-callerid:20] NoOp("SIP/658072-087edf30", "Using CallerID "658072" <658072>") in new stack
-- Executing [913@from-internal:2] Set("SIP/658072-087edf30", "_NODEST=") in new stack
-- Executing [913@from-internal:3] Macro("SIP/658072-087edf30", "record-enable|658072|OUT|") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("SIP/658072-087edf30", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("SIP/658072-087edf30", "recordingcheck|20081014-184612|1224027972.26") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20081014-184612|1224027972.26: Outbound recording not enabled
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:5] MacroExit("SIP/658072-087edf30", "") in new stack
-- Executing [913@from-internal:4] Macro("SIP/658072-087edf30", "dialout-trunk|2|13||") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/658072-087edf30", "DIAL_TRUNK=2") in new stack
-- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/658072-087edf30", "0?sub-pincheck|s|1") in new stack
-- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/658072-087edf30", "0?disabletrunk|1") in new stack
-- Executing [s@macro-dialout-trunk:4] Set("SIP/658072-087edf30", "DIAL_NUMBER=13") in new stack
-- Executing [s@macro-dialout-trunk:5] Set("SIP/658072-087edf30", "DIAL_TRUNK_OPTIONS=tr") in new stack
-- Executing [s@macro-dialout-trunk:6] Set("SIP/658072-087edf30", "OUTBOUND_GROUP=OUT_2") in new stack
-- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/658072-087edf30", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,9)
-- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/658072-087edf30", "0?skipoutcid") in new stack
-- Executing [s@macro-dialout-trunk:10] Set("SIP/658072-087edf30", "DIAL_TRUNK_OPTIONS=") in new stack
-- Executing [s@macro-dialout-trunk:11] Macro("SIP/658072-087edf30", "outbound-callerid|2") in new stack
-- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/658072-087edf30", "0|SetCallerPres|") in new stack
-- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/658072-087edf30", "0|Set|REALCALLERIDNUM=658072") in new stack
-- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/658072-087edf30", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,6)
-- Executing [s@macro-outbound-callerid:6] Set("SIP/658072-087edf30", "USEROUTCID=") in new stack
-- Executing [s@macro-outbound-callerid:7] Set("SIP/658072-087edf30", "EMERGENCYCID=") in new stack
-- Executing [s@macro-outbound-callerid:8] Set("SIP/658072-087edf30", "TRUNKOUTCID=") in new stack
-- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/658072-087edf30", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,12)
-- Executing [s@macro-outbound-callerid:12] ExecIf("SIP/658072-087edf30", "0|Set|CALLERID(all)=") in new stack
-- Executing [s@macro-outbound-callerid:13] GotoIf("SIP/658072-087edf30", "1?exit") in new stack
-- Goto (macro-outbound-callerid,s,11)
-- Executing [s@macro-outbound-callerid:11] MacroExit("SIP/658072-087edf30", "") in new stack
-- Executing [s@macro-dialout-trunk:12] ExecIf("SIP/658072-087edf30", "0|AGI|fixlocalprefix") in new stack
-- Executing [s@macro-dialout-trunk:13] Set("SIP/658072-087edf30", "OUTNUM=13") in new stack
-- Executing [s@macro-dialout-trunk:14] Set("SIP/658072-087edf30", "custom=ZAP/1") in new stack
-- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/658072-087edf30", "0|Set|DIAL_TRUNK_OPTIONS=M(setmusic^)") in new stack
-- Executing [s@macro-dialout-trunk:16] Macro("SIP/658072-087edf30", "dialout-trunk-predial-hook|") in new stack
-- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/658072-087edf30", "") in new stack
-- Executing [s@macro-dialout-trunk:17] GotoIf("SIP/658072-087edf30", "0?bypass|1") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/658072-087edf30", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("SIP/658072-087edf30", "ZAP/1/13|300|") in new stack
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:20] Goto("SIP/658072-087edf30", "s-CHANUNAVAIL|1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] GotoIf("SIP/658072-087edf30", "1?noreport") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,3)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:3] NoOp("SIP/658072-087edf30", "TRUNK Dial failed due to CHANUNAVAIL (hangupcause: 0) - failing through to other trunks") in new stack
-- Executing [913@from-internal:5] Macro("SIP/658072-087edf30", "outisbusy|") in new stack
-- Executing [s@macro-outisbusy:1] Playback("SIP/658072-087edf30", "all-circuits-busy-now|noanswer") in new stack
-- <SIP/658072-087edf30> Playing 'all-circuits-busy-now' (language 'en')
-- Executing [s@macro-outisbusy:2] Playback("SIP/658072-087edf30", "pls-try-call-later|noanswer") in new stack
-- <SIP/658072-087edf30> Playing 'pls-try-call-later' (language 'en')
-- Executing [s@macro-outisbusy:3] Macro("SIP/658072-087edf30", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("SIP/658072-087edf30", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("SIP/658072-087edf30", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("SIP/658072-087edf30", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("SIP/658072-087edf30", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("SIP/658072-087edf30", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("SIP/658072-087edf30", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/658072-087edf30' in macro 'hangupcall'
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/658072-087edf30' in macro 'outisbusy'
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/658072-087edf30'
============================

Running out of ideas here. Anyone else with any ideas?

You've got the channel displayed in asterisk, everything would appear to be fine, I'm assuming lspci and cat /proc/interrupts/ and cat /proc/zaptel/* shows the card in place.

The A400 is a clone of the Digium TDM400, and I've used a few of them, and they have been as good as gold, with no issues. Like you, I wonder whether an update to zaptel has "broken" the clone card.

I suspect we are back to the beginning again, trying an earlier version of Zaptel and Asterisk.

Joe

Everything looks good. I tend to agree - I think I need to try going back to Zaptel 1.4.11. That version did work in Trixbox. Maybe that will fix this.

============================
lspci shows it:
============================
00:0a.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface
============================

============================
cat /proc/interrupts/ shows this:
============================
root@pbx:~ $ cat /proc/interrupts
CPU0
0: 7212858 IO-APIC-edge timer
1: 9 IO-APIC-edge i8042
6: 3 IO-APIC-edge floppy
7: 2 IO-APIC-edge parport0
8: 1 IO-APIC-edge rtc
9: 0 IO-APIC-level acpi
12: 104 IO-APIC-edge i8042
15: 64423 IO-APIC-edge ide1
169: 17723 IO-APIC-level sata_via
177: 0 IO-APIC-level ehci_hcd:usb1, uhci_hcd:usb2, uhci_hcd:usb3, uhci_hcd:usb4, uhci_hcd:usb5
185: 7194231 IO-APIC-level wctdm
193: 48790 IO-APIC-level eth0
201: 0 IO-APIC-level VIA8237
NMI: 0
LOC: 7213080
ERR: 0
MIS: 0
============================

============================
cat /proc/zaptel/* shows this:
============================
root@pbx:~ $ cat /proc/zaptel/*
Span 1: WCTDM/0 "Wildcard TDM400P REV E/F Board 1" (MASTER)
1 WCTDM/0/0 FXSKS (In use)
2 WCTDM/0/1 FXOKS (In use)
3 WCTDM/0/2
4 WCTDM/0/3
============================

Here's some of the output when I run dmesg. The Echo Canceller shown here is MG2. In Trixbox, it showed OSLEC. That wouldn't have a bearing on this problem, would it?

John

============================
Zapata Telephony Interface Registered on major 196
Zaptel Version: 1.4.12.1
Zaptel Echo Canceller: MG2
ACPI: PCI Interrupt 0000:00:0a.0[A] -> GSI 19 (level, low) -> IRQ 185
Freshmaker version: 71
Freshmaker passed register test
Module 0: Installed -- AUTO FXO (FCC mode)
Module 1: Installed -- AUTO FXS/DPO
Module 2: Not installed
Module 3: Not installed
Found a Wildcard TDM: Wildcard TDM400P REV E/F (2 modules)
============================

Is this normal?

==============================
pbx*CLI> zap show status
Description Alarms IRQ bpviol CRC4
Wildcard TDM400P REV E/F Board 1 OK 0 0 0
The 'zap show status' command is deprecated and will be removed in a future release. Please use 'dahdi show status' instead.
==============================

Joe, I found someone else (over on the OpenVox forum) having a similar problem - no dial out on an A400P card. They're running CentOS 5.2, Kernal 2.6.18-92.1.10.el5 #1, and zaptel driver version 1.4.12.1 on Asterisk 1.4.18 - freePBX 2.4.0. This makes me suspect that Zaptel 1.4.12.1 may have a problem with the A400P. I think I need to go back to Zaptel 1.4.11. Can you help me do this (hopefull this will work this time <G>)?

John

As offered before, I'd be happy to SSH in and install an earlier zaptel version, although the instructions posted earlier should have worked just fine.

As a reward a small donation to PiaF would be nice on sucessful completion.

I have to say that all the vital signs look good, and this should just work. So we may suspect that that Zaptel has changed in some way.

At this point, it would be interesting to know 2 things.
1. Will the A400 work on an earlier version of Zaptel, (compiled from source), thus proving nothing amiss with the card.
2. Do Digium TDM400P's still work properly with this version of Asterisk.


Joe

Let me try a couple of other things and I'll get back.

A small donation is definitely in order. I also want to visit with you (and probably your partners) later about a commercial project that I would like to look into, using PBX in a Flash.

John

Joe, I removed zaptel again and tried re-installing version 1.4.11. I get these errors when I try to 'make':

============================
In file included from /usr/src/zaptel/kernel/xpp/xpd.h:26,
from /usr/src/zaptel/kernel/xpp/card_fxo.c:27:
/usr/src/zaptel/kernel/xpp/xdefs.h:117: error: conflicting types for âboolâ
include/linux/types.h:36: error: previous declaration of âboolâ was here
make[4]: *** [/usr/src/zaptel/kernel/xpp/card_fxo.o] Error 1
make[3]: *** [/usr/src/zaptel/kernel/xpp] Error 2
make[2]: *** [_module_/usr/src/zaptel/kernel] Error 2
make[2]: Leaving directory `/usr/src/kernels/2.6.18-92.1.6.el5-i686'
make[1]: *** [modules] Error 2
make[1]: Leaving directory `/usr/src/zaptel'
make: *** [all] Error 2
============================

I figured out what was causing the compile error - it was the xpp interface. I chose not to compile that interface in 'menuselect' and zaptel 1.4.11 compiled just fine.

By the time that I get done with this project, I'll know a lot more about Linux and Asterisk then I'd ever planned on learning (and I may have a whole lot less hair, too <G>).

John

So, I got Zaptel version 1.4.11 to compile properly by leaving out xpp. I recompiled Asterisk. Everything looks good. My A400P card is recognized by Asterisk (ztcfg -vvv shows the card correctly). But I still have the problem of not being able to dial out through the card.

John

Aah yes, I'd forgotten about the xdefs bug - here is the problem and the fix, commenting out the errant line, http://bugs.digium.com/view.php?id=12889

Try recompiling with the fix in place described above, and that would explain why my earlier instructions would not have worked, and it did not downgrade as expected, because Zaptel never compiled properly.

Joe

Joe, I'm not familiar (yet) with some of the syntax used in the xdefs.h file. What do the '+' and '-' signs mean? Are these showing the lines that I should 'add' and 'take out' from the original file? Or something else?

John

Never mind, I figured it out.

John

Well, I got Zaptel 1.4.11 compiled and installed and re-compiled Asterisk. Everything comes back up fine, except that I still can't make outbound calls through the A400P card (FXO port). So the problem apparently isn't the Zaptel version.

Based on what I'm seeing here at the CLI prompt, it looks like Asterisk 'thinks' that the line is 'busy'. Am I understanding this information correctly?

Any more ideas?

============================
-- Executing [s@macro-dialout-trunk:19] Dial("SIP/658072-09e76468", "ZAP/1/13|300|") in new stack
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:20] Goto("SIP/658072-09e76468", "s-CHANUNAVAIL|1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
============================