Attended/Supervised Transfer w/ Grandstream GXP-2010

TheShniz

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As the title says, I'm having difficulty with some new Grandstream GXP-2010's and attended/supervised transfers. They are loaded w/ the latest firmware 1.1.6.44.

Expected Operation (not working):

1.) Outside caller on Line 1
2.) Press Line 2 - Automatically places Line 1 on Hold & presents dialtone to station.
3.) Dials intended extension, says hi... how's the weather, oh yeah, want to talk to Bill?
4.) With Line 2 Lit & Line 1 Flashing on Hold... Press Transfer, then press Line 1 to connect the two and drop out.

Anyone having any similar issues?
 

tshif

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Jan 3, 2008
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I do not have 2010's to test, but I did confirm your process works on a 2020 with the most current firmware.
 

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