Mark Thompson
New Member
- Joined
- Dec 29, 2014
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Hello,
I am looking to set up an IVR option to use the telco tandem transfer feature - caller presses 1, is transferred to an external number by the telco and the line is then free to accept another call. I can do this manually on the line by hookflash, dial NXXNXXXXXX, hangup.
It looks like something very similar has been accomplished in this thread: Hookflash or link in dial string
However, I am not sure how to implement this on my Incredible PBX setup. I have a TDM410 2 FXO 2FXS with Incredible PBX 12 on Ubuntu 14.04
From the referenced post it looks to me that I would put the following into /etc/asterisk/extensions_custom.conf
I would then point the IVR to ext 555?
I'm not sure what [speed-call-custom] references or what the underscore preceding 555 does.
Arepart of the code or just some formatting from the forum?
Unfortunately, I don't have the system on site yet to test with FXOs in place until I install; I hope to be more clear on this before I'm on site.
If anyone could help me get a bit of a clearer understanding of this I would very much appreciate it.
Thanks,
mark
I am looking to set up an IVR option to use the telco tandem transfer feature - caller presses 1, is transferred to an external number by the telco and the line is then free to accept another call. I can do this manually on the line by hookflash, dial NXXNXXXXXX, hangup.
It looks like something very similar has been accomplished in this thread: Hookflash or link in dial string
However, I am not sure how to implement this on my Incredible PBX setup. I have a TDM410 2 FXO 2FXS with Incredible PBX 12 on Ubuntu 14.04
From the referenced post it looks to me that I would put the following into /etc/asterisk/extensions_custom.conf
Code:
[size=18]
[speed-call-custom]
exten => _555,1,Playback(transfer)
exten => _555,2,Flash()
exten => _555,3,SendDTMF(4405551212)
exten => _555,4,Hangup()
[/size]
This would call 4405551212 when you dial 555 from your phone.
I would then point the IVR to ext 555?
I'm not sure what [speed-call-custom] references or what the underscore preceding 555 does.
Arepart of the code or just some formatting from the forum?
Unfortunately, I don't have the system on site yet to test with FXOs in place until I install; I hope to be more clear on this before I'm on site.
If anyone could help me get a bit of a clearer understanding of this I would very much appreciate it.
Thanks,
mark