Aastra BLF's on the 57i

I somehow got BLF working on my 57i in my office to monitor Parking Lot Ext 71 . It displays a little phone next to the Label and if a call is in parking lot 71 then the phone shows off hook and the light lights up. Just the way I want it.

I went to put it on a client's machine, the there is just a ? mark beside the button label and BLF does not work when a call gets parked.

I must have done something to my office configureation to get this working and can't figure out what I did.

Any ideas???? I'm still looking........

Check firmware, asterisk and FreePBX versions for differences.

Joe

Rebooted my 57i phone and lost BLF on it also.

Still got one phone upstairs on this PBX server that works and one that don't. (Ain't gonna r-e-b-o-o-t the other phone!!!! )

So it can't be FreePBX or Asterisk. It has to be the phone firmware or the Aastra config.

I am using the Aastra Firmware that I downloaded a month ago so I don't think that is it unless update scripts also updates the files in /tftboot.

Got to be the config.... Still looking......

Resolved

Looks like the first character in the mac.cfg file from the 57i was corrupted causing the extension to not register properly.

Rebuilt the mac.cfg file from scratch and fixed the problem.

The reason that the problem appeared on multiple phones is that I copied the config for several extensions.

On a related note, I'm about to try adding some sidecars to some 57i phones. I've read about setting up BLFs using the web interface, but I don't want them to get wiped when the phone reboots. I haven't been able to find anything about a config file for the 570M though.

These 57i CT phones are great!

Do you mean the 580???

Here is a sample of what I am using in the phone mac.cfg:

expmod1 key1 type: blf
expmod1 key1 value: 1101
expmod1 key1 label: John
expmod1 key1 locked: 1

expmod1 key2 type: blf
expmod1 key2 value: 1102
expmod1 key2 label: Mark
expmod1 key2 locked: 1

expmod1 key12 type: blf
expmod1 key12 value: 1121
expmod1 key12 label: Patrick
expmod1 key12 locked: 1


I found if you don't lock the keys, the phone settings will override the settings you put into your mac.cfg

However. I have a support request into Aastra about the Column headings. I'm still haveing problems setting them.

I'm curious about what that configuration gives you. Is that going to show you if someone's on the phone, or does it somehow mark a parked call for a particular party?

In this circumstance, there may be multiple calls for different extensions, all with the same inbound caller ID (they are dealing with a few large insurance companies). They're used to putting a call on hold and telling whomever it's for the line they have a call waiting - key system style of course.

I'm thinking a combination of BLF keys and Parking Lot keys might do the job, but I can't find any good documentation on the sidecar configuration. Some of the stuff I've found is out of date and relates to older firmware. When I try setting up a BLF, all I get is a non-functional button with a ?.

I would RTFM - if only I could find one!

No, it's the 560M
http://www.telephonydepot.com/ProductDetails.asp?ProductCode=105-057-560M&click=2

Looks great - Needs filling.

Another wonky thing about the 560M expansion module .cfg is that no matter what line I set the blf line number to, it will come up as a ? after erasing the local .cfg and restarting. As soon as I go back through the web interface and set a different line number (doesn't matter which one as long as it's different), I get a working phone icon next to each extension again.

For the BLF to work the phone has to register with the PBX.

Sometimes I just have to pull the plug on the phone and restart it from a cold boot to get it to register.

It's actually stranger than that. The phone(s) have valid registrations and are functional as extensions. But the .cfg setups loading from the tftpboot directory don't seem to load valid blf data. If I go though the web page configuration for the phone and just change the lines from what was loaded, say line 3 to line 4, the ? marks are replaced by the working icons. If I change the .cfg lines from 3 to 4, I get ? again after rebooting - then if I change the lines from 4 to 3, they work.

I have a trouble ticket open with Aastra.

aastra.cfg fix

For those using the grinchish rpm installation instructions from powerontech and having trouble with BLF keys on sidecars try deleting the following line (changing the registration address to that of your server) from your .cfg file:

action uri registered:http://192.168.1.70:80/aastra/asterisk/sync.php?action=register&user=$$SIPUSERNAME$$&dndkey=softkey1&cfkey=softkey2&dnkey=topsoftkey5&dnindex=0

As always, make a backup of your existing .cfg file first!