SOLVED Transfer and pickup problem

leemason

Guru
Joined
Mar 3, 2012
Messages
207
Reaction score
24
I recently had a strange problem that I thought I would share in case the solution is useful to anyone else.

The system in question had a SIP trunk plus an ISDN-2. All inbound calls worked fine from both type of connection. However when a call came in on the SIP trunk and was picked up using *8 the call would, after between about 5 and 20 second, disconnect. The same would happen of a call came in on the SIP trunk and was then blind transferred to another extension. The other extension would ring, the call would be picked up fine, but then dropped after 5-20 seconds. This did not happen with any call coming in on ISDN-2.

After much head scratching and talking to the ITSP (who where a UK provider called Spitfire) the solution turned out to be the addition of this to the trunk definition:

disallowed_methods=UPDATE

Down to the way the providers SIP trunk service interacts with Asterisk 1.8.
 

Members online

No members online now.

Forum statistics

Threads
25,819
Messages
167,800
Members
19,247
Latest member
abuhyder
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top