Robert-BCC
Rank amateur
- Joined
- Jul 21, 2014
- Messages
- 68
- Reaction score
- 13
Hi,
I am an IT volunteer for a Breast Cancer support organization with ~10 employees and 20 phones that will be moving to a new location in late August. They’re currently paying AT&T over $600 / month for 1600 minutes of monthly usage. Currently, a T1 connects to an ancient PBX which has an IVR and services 10 DIDs, including one toll free number and two fax machines. They say they'd have no more than six simultaneous calls, max. This solution has been in place for a decade, is rock solid, and completely unsupported. For this organization, voice is more important than data.
We are ordering two ISP connections and two POTS lines. A voice VLAN will carry traffic exclusively to the slower ISP connection (5Mbps down / 1 Mbps up). Thankfully, the carrier can enact AnnexM to make the link more symmetric. They guess that will get me roughly 3 down / 2 up. I'm planning to have all numbers ported to Vitelity.com
Although I have a background in networking and telecom, and some linux skills, I’ve never setup or managed a PBX. To begin learning, I’ve setup my own PIAF (Purple) but I really need to figure out more about the basics of this deployment. Here are my initial questions:
- Will the bandwidth be sufficient using default codecs?
- Should I consider doing this entirely in the cloud (aka rentpbx.com)
- If I do this deployment on-site, why would I want/need a line card?
- I'm thinking of just running the two POTS lines directly to the two fax machines, and bypassing the PIAF server entirely. Is that smart?
- If you live in the San Jose area and would like a free lunch this week, I'd love to pick your brain!
Thanks,
Robert
I am an IT volunteer for a Breast Cancer support organization with ~10 employees and 20 phones that will be moving to a new location in late August. They’re currently paying AT&T over $600 / month for 1600 minutes of monthly usage. Currently, a T1 connects to an ancient PBX which has an IVR and services 10 DIDs, including one toll free number and two fax machines. They say they'd have no more than six simultaneous calls, max. This solution has been in place for a decade, is rock solid, and completely unsupported. For this organization, voice is more important than data.
We are ordering two ISP connections and two POTS lines. A voice VLAN will carry traffic exclusively to the slower ISP connection (5Mbps down / 1 Mbps up). Thankfully, the carrier can enact AnnexM to make the link more symmetric. They guess that will get me roughly 3 down / 2 up. I'm planning to have all numbers ported to Vitelity.com
Although I have a background in networking and telecom, and some linux skills, I’ve never setup or managed a PBX. To begin learning, I’ve setup my own PIAF (Purple) but I really need to figure out more about the basics of this deployment. Here are my initial questions:
- Will the bandwidth be sufficient using default codecs?
- Should I consider doing this entirely in the cloud (aka rentpbx.com)
- If I do this deployment on-site, why would I want/need a line card?
- I'm thinking of just running the two POTS lines directly to the two fax machines, and bypassing the PIAF server entirely. Is that smart?
- If you live in the San Jose area and would like a free lunch this week, I'd love to pick your brain!
Thanks,
Robert