TIPS Polycom Auto Answer Feature?

nateornat

Member
Joined
May 15, 2009
Messages
100
Reaction score
9
PIAF Installed Version = 2.0.6.3 under *HARDWARE* │
│ FreePBX Version = 2.9.0.12 │
│ Running Asterisk Version = 1.8.20.1 │
│ Asterisk Source Version = 1.8.20.1 │
│ Dahdi Source Version = 2.6.1+2.6.1 │
│ Libpri Source Version = 1.4.12 │
│ IP Address = xxx.xxx.xxx.xxx on eth0 │
│ Operating System = CentOS release 6.3 (Final) │
│ Kernel Version = 2.6.32-279.22.1.el6.i686 - 32 Bit │
│ Incredible PBX 3 Version = 3.1.0

I have a fleet of polycom IP331 phones i am trying to make Auto-Answer immediately when a call comes in. The user has on a headset and we just want the call to automatically connect on INBOUND calls. I thought for sure i had seen that option in the ext.config file, but i'm not seeing it. Does anyone know how to make this feature work, or a script i can put in there??
As usual, I have already promised we have that feature, cause with PIAF we can always say that then go check and its there, but this time i'm getting a little nervous. But i know its possible!

Phones are running B.R. 4.3.1 and and sip version 3.2.7., if that helps.
 

nateornat

Member
Joined
May 15, 2009
Messages
100
Reaction score
9
Thanks Guys.
So far I tried lgaetz option. Everything works like discribed until i call in on the DID, then it just rings like normal. I changed the extension setting for Internal Auto Answer on also thinking maybe it would help, but no dice.
I will attempt Wards link and see what I can screw up.:oops: (Thank god for backups!) Anhow, ill update you later on this one.
Thanks again
 

nateornat

Member
Joined
May 15, 2009
Messages
100
Reaction score
9
Update.....
I had to disable Call Follow Me for that extension, then lgaetz's plan worked!
I still am going to try the Wards link out of coursity.. I'll let you know.
You guys are great. Thanks again.
 

Members online

Forum statistics

Threads
25,810
Messages
167,755
Members
19,240
Latest member
nikko
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top