A buddy of mine is about to build his dental office and asked me for some help with the PBX.
Backend isnt hard... PBIAF, Vitelity trunking. Ethernet just for the VOIP with POE backend.. done.
Phones: I remember Aastra phones (now mitel) had some great features.. Call parking shows up on all phones, etc.
90% of calls will be answered by front desk, but every now and then there will be the need for parking the call, so the doctor can answer it wherever he wants (operatory, office, etc). Sure they can ask them where to transfer to, but parking seems to be the best choice.
Do any phones have scripts like the aastra used to? The ability to view parked call list?
If anyone has a recommendation we need 8 phones...
2 Front desk, 1x each operatory, 2 in the office.
The operatory phones dont need as many lines (2-3 max) as front desk (4-8) or office.
Thanks
Backend isnt hard... PBIAF, Vitelity trunking. Ethernet just for the VOIP with POE backend.. done.
Phones: I remember Aastra phones (now mitel) had some great features.. Call parking shows up on all phones, etc.
90% of calls will be answered by front desk, but every now and then there will be the need for parking the call, so the doctor can answer it wherever he wants (operatory, office, etc). Sure they can ask them where to transfer to, but parking seems to be the best choice.
Do any phones have scripts like the aastra used to? The ability to view parked call list?
If anyone has a recommendation we need 8 phones...
2 Front desk, 1x each operatory, 2 in the office.
The operatory phones dont need as many lines (2-3 max) as front desk (4-8) or office.
Thanks