SOLVED NEW INFO-Anyone with experience with Aastra SIP DECT system?

rchalk

Active Member
Joined
Feb 19, 2010
Messages
403
Reaction score
55
UPDATE: I have found that the system registers fine when connected directly with VOIP.MS. That would seem to indicate a setting in Asterisk that may need tweaking to make the phone register properly.

Any thoughts?



I recently acquired a system consisting of rfpL35 base station, and 620d handsets. I have succeeded in getting everything set up, to the point that the handsets can call out through the PBX, but when I try to call them, the server responds that the phone is in use.

When I look at the Peers list, the phones appear to be connected, but the status says "unreachable", which I think means that they are not properly registered for incoming calls.

Is there anyone out there who is familiar with these who can give me a hand?

Thanks for looking,
Richard
 

atsak

Guru
Joined
Sep 7, 2009
Messages
2,387
Reaction score
440
I've deployed a couple but it was a long time ago now. I would have to look at the system to be able to see if I could jog my memory . . .
 

phonebuff

Guru
Joined
Feb 7, 2008
Messages
1,117
Reaction score
129
When I look at the Peers list, the phones appear to be connected, but the status says "unreachable", which I think means that they are not properly registered for incoming calls.

Check the NAT settings on the Extension ..
 

rchalk

Active Member
Joined
Feb 19, 2010
Messages
403
Reaction score
55
OK, the problem was SIP-ALG in my Asus router. Undocumented, and not in the router's GUI. It can be turned off by a TelNet command, and now the phone works fine.

Thanks all...
 

Members online

Forum statistics

Threads
25,824
Messages
167,826
Members
19,249
Latest member
jetest
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Top