TIPS hybrid voip/pots phones say 'no service' when voip is down

jvantslot

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Had an Internet outage and the handsets all said 'no service' even though pots lines were still active on PIAF. PIAF server and phone are on the same LAN so I'm wondering how I can prevent this from happening?

I'm not sure why the phones would say no service when they can still reach the PIAF server.

Any ideas?
 

rossiv

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Must be Aastra phones?

That behavior is technically a "feature" of Asterisk. If Asterisk loses its connection to the internet, it internally dies until internet comes back. Very well documented here.
 

jvantslot

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Must be Aastra phones?

That behavior is technically a "feature" of Asterisk. If Asterisk loses its connection to the internet, it internally dies until internet comes back. Very well documented here.

Yep, Aastra.

I can't seem to find anything about it on the forums... any hints?
 

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