just_some_random_dud
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- Jul 2, 2014
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Can anyone help me set these up or post a guide?
We have recently switched to Vitelity and were unaware of their "no phone calls" support policy. I have spent all day playing email tag with them and have gotten no where.
I have had no issue setting up trunks with their subaccounts registered option but have not been able to get calls to route in although we can make outgoing calls.
Really what I am looking for is advice on how to set this up in the most reliable way possible in the event that they have any issues on their end.
We have recently switched to Vitelity and were unaware of their "no phone calls" support policy. I have spent all day playing email tag with them and have gotten no where.
I have had no issue setting up trunks with their subaccounts registered option but have not been able to get calls to route in although we can make outgoing calls.
Really what I am looking for is advice on how to set this up in the most reliable way possible in the event that they have any issues on their end.