Good day,
I am looking for a way to toggle FollowMe remotely by dialing in. We currently use a combination of IVR options and feature codes to toggle some things - for example, a "night mode" call flow control - and would like to give users the option of dialing in to toggle their FollowMe status. They want to be able to turn FollowMe on and off anytime they want to enable/disable calls ringing through to their mobile phones.
FollowMe can be enabled/disabled by dialing *21 from the user's phone, or via the Voicemail web interface (which seems to require Maint login before getting to the user login, and we don't open access to the outside world anyway). Neither of these is viable from outside the network.
Current setup is PBX in a Flash GREEN 2.0.6.4 under *XEN* on RentPBX, FreePBX version 2.11.0.38, running asterisk version 11.10.0. Everything is working fine, no issues with the phone system, just want to find a way to enable this dial-in FollowMe toggle.
So far I have Googled to the limits of my imagination, and also searched this forum and the FreePBX forum for ideas. Haven't found anything yet. If at all possible I would like to find a solution that can be done through the FreePBX web GUI, as not all maintainers are comfortable with editing config files. I know there are Misc Application and Misc Destination features, but haven't ever used them for anything; may not be applicable. If we do need to edit config files, it should be done in such a way that FreePBX changes and updates do not break or overwrite the customization (to the extent practically possible).
Thanks for any input or suggestions.
Regards,
Daniel Mann
I am looking for a way to toggle FollowMe remotely by dialing in. We currently use a combination of IVR options and feature codes to toggle some things - for example, a "night mode" call flow control - and would like to give users the option of dialing in to toggle their FollowMe status. They want to be able to turn FollowMe on and off anytime they want to enable/disable calls ringing through to their mobile phones.
FollowMe can be enabled/disabled by dialing *21 from the user's phone, or via the Voicemail web interface (which seems to require Maint login before getting to the user login, and we don't open access to the outside world anyway). Neither of these is viable from outside the network.
Current setup is PBX in a Flash GREEN 2.0.6.4 under *XEN* on RentPBX, FreePBX version 2.11.0.38, running asterisk version 11.10.0. Everything is working fine, no issues with the phone system, just want to find a way to enable this dial-in FollowMe toggle.
So far I have Googled to the limits of my imagination, and also searched this forum and the FreePBX forum for ideas. Haven't found anything yet. If at all possible I would like to find a solution that can be done through the FreePBX web GUI, as not all maintainers are comfortable with editing config files. I know there are Misc Application and Misc Destination features, but haven't ever used them for anything; may not be applicable. If we do need to edit config files, it should be done in such a way that FreePBX changes and updates do not break or overwrite the customization (to the extent practically possible).
Thanks for any input or suggestions.
Regards,
Daniel Mann