NO JOY Aastra scripts with Purple

rchalk

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Running Purple on RentPBX. Asterisk 1.8.23.1 Centos 6.4 FreePBX 2.11.0.38.
Installed the Aastra scripts 2.3.1, and seemed to go ok. Set to Device/User mode, and set up one device/user combination. When I start the phone, it goes through the initial startup, updates firmware, and asks for Device ID and Password. I entered these, and the phone proceeds to show the extension name, but says No Service, and a Login key is displayed. Trying to log in manually fails with a busy signal, and Call Failed.

Anyone know what I need to look at to fix this?

Thanks,
Richard
 

rossiv

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I know back in the day when I used a 57i that I didn't need to do Device&User mode. I could just login/out as long as the scripts were installed.
 

rchalk

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I have been using it so that users on the system can change extensions depending on which office they are in. Everything works fine on an earlier version (Silver) I was just hoping that I could update, but maybe not...
 

rossiv

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If you're going to update, I'd go with Green (11.x) as Purple (1.8.x) will be EOL here in not too long. See the list below. If I recall correctly, Silver was 1.4. That's really old. The only ones that are in support right now are 1.8, 11, and 12. Everything else is in SFO or EOL. Not something I'd want to run in production unless I absolutely had to (and at that rate with absolutely NO internet exposure).

And as for why it doesn't work, I'm not sure. Does anything show in the logs?
And at that rate, not sure if the Aastra scripts will work. I think I had them working with Purple, but it's been so long I don't remember. I do know someone hosted them on GitHub for posterity's sake. Link is here somewhere.

OX2M5Vg.png
 

sko001

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When I switched to device/user all my extensions were split with the same reference ID for the user and the device. When activating the 57i you have to make sure to use the ID and secret from the devices tab, not the ID and password from the user page.
 

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