FOOD FOR THOUGHT Is it common practice to sign away rights for outbound dialing?

gordon

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Is it common practice to sign away my rights to dispute charges in order to have outbound dialing?
I hereby authorize the ___ dba www.___.com to charge my credit card on file for all the call charges . I understand that I will be responsible for all the calls originating from my IP address listed in my account at www.___.com and I can not dispute any transactions related to calls originating from my IP addresses listed in my account.

Are all providers like this or do I need to find another provider?
 

gordon

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lgaetz,

Thank you for the response. That would make me feel better. Can you recommend any for outbound dialing? According to the best practices I am reading I should set up at least two.

Thanks,
Gordon
 

gordon

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I am happy with voip.ms, but you frequently see comments here recommending vitelity, flowroute, others I am forgetting. Lots of recent interest in Anveo Direct. Also know that Vitelity is a supporter of the PIAF project.

Check out other threads in the providers section of this forum for more reading.

Will do. Much appreciated.
 

atsak

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Is it common practice to sign away my rights to dispute charges in order to have outbound dialing?


Are all providers like this or do I need to find another provider?

This would not be allowed under the agreement they have to provide merchant services. You can, if you like, complain to Visa/Mastercard/AMEX and I'm sure you'll find that language disappear in a few months.
 
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This would not be allowed under the agreement they have to provide merchant services. You can, if you like, complain to Visa/Mastercard/AMEX and I'm sure you'll find that language disappear in a few months.


I think a lot of merchants do things that are against Visa/MC/Amex terms of service. Usually, they get away with it, until someone says something.
 
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Is it common practice to sign away my rights to dispute charges in order to have outbound dialing?


Are all providers like this or do I need to find another provider?


I'd check out Vitelity and/or Flowroute. Both are very reliable and good quality. Flowroute has a much better web portal and it's easier to manage your account, but, as was mentioned, Vitelity is a supporter of PiaF.
 

gordon

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I'd check out Vitelity and/or Flowroute. Both are very reliable and good quality. Flowroute has a much better web portal and it's easier to manage your account, but, as was mentioned, Vitelity is a supporter of PiaF.

Thank you Jeff
 

hbonath

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+1 for Vitelity
We're a wholesale partner, they've been excellent.
What I like about them is that with a wholesale account you can separate out international and domestic and keep separate "pools of money" in each account.
That way if there is an issue where international is overrun, it's at least separated from your main outbound and also you are only at risk for what you have currently deposited.
 

w1ve

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I use Vitelity, voip.ms, Flowroute and Anveo ... all are prepaid. No issues with any of them for service/billing. I use Flowroute for most of my outbound US traffic (rock solid and populate LIDB (caller name) for DIDs with them), voip.ms for international outbound, voip.ms for great Eastern Canada and local DIDs, and Vitelity for Toll Free DIDs ($0.50/month and 1.9c/minute... pretty darn good.)
 

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