R.I.P. PIAF Endpoint Manager

gregpadgett

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Only change was stop using php cURL and start using system native wget. If wget didnt work then it wouldn't have worked for you I suppose.

However even php was not returning a response code from the server.

Most people would agree that sonicwall is not a good router choice and since I don't have it here in my lab there's nothing much I can do unfortunately.

I could switch between curl and wget, maybe that would help.


Once I figured out the problem, all I have to do is disable when I want to update. Everything is working fine now.
 

gregpadgett

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Yealink T38

In previous versions I used the Enable FreePBX ARI Module in EPM. I have Yealink T38 phones.

It seems to work fine on provisioning phones, but when I attempt to change one of the 6 line keys it actually changes one of the side keys. When I attempt to change one of the side keys, the change goes to never never land.

Something does not seem to be right about the mapping of the keys. Anything I can do to help since I have 60 of these phones?
 

MiB

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Hi Andy,

I noticed your latest EPM 2.10.3.x versions all download Polycom firmware UC4.0.x, but I'm not sure this is intentional because the autoprovisioning config files EPM creates stil look like their for for 3.2.x

sip.cfg is deprecated and no longer used in UC3.3x & UC4.0.x

A lot of the syntax and variables are incompatible and considerably different between UC3.2.x, UC3.3x and UC4.0.x

What Polycom firmware should we be using to be completely compatible with the configs EPM creates?

On another note, no matter what UC firmware version I've tried I cannot get EPM to reboot the Polycoms.

Thanks for working so hard on building a great EPM for us!:smile5:
 

tm1000

Schmoozecom INC/FreePBX
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Sorry for your troubles. It is indeed the right configuration files. I've worked directly with several polycom vendors on this and it does work. When the files load they generate no errors as can be seen in the boot and app logs. Sip is only partially depreciated. You are still suppose to put extra variables in there and you'll notice my sip file is significantly less than i was in previous releases.

I seriously doubt your polycom is running anything higher than 3.3 which the system is designed for. Actually it's designed for 4.0. And its been tested on on about 500 ish polycoms. Please look at my files more closely and you will see this for yourself

Send me your app and boot logs to my email and I can help you figure out why your phones won't work
 

MiB

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Sorry for your troubles.
No. not at all. It's me who's sorry to bother you.

It is indeed the right configuration files. I've worked directly with several polycom vendors on this and it does work. When the files load they generate no errors as can be seen in the boot and app logs. Sip is only partially depreciated. You are still suppose to put extra variables in there and you'll notice my sip file is significantly less than i was in previous releases.

Ok no worries. It surprising because all the Polycom documentation for UCS 3.3.x and 4.0.x says:

It is no longer necessary to load the default sip.cfg and phone1.cfg files to ensure proper operation. This saves approximately 200 KB from being downloaded from the provisioning server for every phone, and will result in
improved boot speed, particularly in ‘power failure recovery’ scenarios. Now,you only have to manage non-default parameters.
Implication: To take advantage of this change, you need to remove the sip.cfg and phone1.cfg templates from the 000000000000.cfg or <MAC Address>.cfg
files. For administrators that have created their own custom configuration files (for example, by combining sip.cfg and phone1.cfg), all parameters that are set to default values need to be removed.
Change is mandatory: Since the sip.cfg and phone1.cfg files are no longer distributed with the release, this change will need to be made.



I seriously doubt your polycom is running anything higher than 3.3 which the system is designed for.

I don't know why you seriously doubt me. In EPM configuration MGR, if I click Install Firmware, it downloads 4.0.1 and when I provision the phone, that's what get's loaded. I know because I had to use a special downgrade boot loader to get it back to 3.3.3.

Actually it's designed for 4.0.
Ok good to know. I couldn't find any documentation about this anywhere.

And its been tested on on about 500 ish polycoms. Please look at my files more closely and you will see this for yourself

Like I mentioned, the phone (IP670) does work when provisioned thru EPM on 4.0.1. On the phone's diags it logs about 22 errors on a stock config with just a single line registration provisioned. Nothing fancy. I always do a 'format file system' before provisioning to make sure nothing carries over.

In any case, now that I know that you've optimized the configs for 4.0.1 I have something to work towards.

Because Polycom's documentation is based on the premise that sip.cfg & phone-1.cfg are deprecated, it makes customizing configs via EPM non standard. Which file should I be adding and fine tuning features?

Send me your app and boot logs to my email and I can help you figure out why your phones won't work

Thanks man, you're always great about offering to help. I just need some guidance on which files I modify to fine tune features and if you have any idea why I cannot reboot the phone after a change from EPM using any firmware. I've tried 3.3.2, 3.3.3 & 4.0.1 all with clean formats in between. If you can help with those 2 things, that should keep me busy for a while!
 

gregpadgett

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Yealink T38

I am using Yealink T38 and Endpoint Manager 2.10.3.2.

Provisioning works wonderful until you want to change settings on lines and DSS keys.

When I try to change one of the 6 line buttons it instead changes one of the top 6 DSS keys. When I change DSS keys it goes to oblivion. I have logged in to the individual phones and verified that it indeed is mapping the keys incorrectly.

Not only does this make it difficult to set up the phones - I have 60 Yealink phones - but the end users cannot change their DSS keys.

HELP!
 

alauppe

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Is this endpoint manager still being maintained? I suspect it is, because I see an update was offered to support the Polycom VVX 500, but http://wiki.provisioner.net/ has had the same database error screen for a while now.

Any ideas? Great software - there is clearly someone (or a team of someone's) taking fantastic care of it.
 

Damian Stalls

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I am using EPM v 2.11.5.3 which has worked fine for my GrandStream and SPA2102. I have gotten a few SPA8000 units which seemed to provision ok, except for the following:

  1. Unable to dial extensions configure on the SPA8000 or anywhere else on the PIAF
  2. Unable to access "Admin" section of the SPA8000 to see if the dial plan is different than my SPA2012 units
Any suggestions?
 

Damian Stalls

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Please disregard my previous posts as i figured out that the OSS EPM dial plan for the SPA8000 was no good. Also, the default config from OSS EPM also disabled web management directly on the SPA.

HOWEVER.... I have found a HUGE issue....

It seems that randomly after adding some lines to a device in EMP all of the graphic icons disappear. These are the graphics that allow you to see if the device is online/offline and the pencil that let you edit the config files for each device. They just disappear for no reason. I have rebooted everything and they never come back. Even if I delete the module and reinstall or delete all devices and readd. I was able to get the graphics to re show up after uninstalling the module, installing an older version of the module, then upgrading again. However after I added the SPA8000 back and added a few lines (POOF) all graphics in EPM are gone and so are my editing ability.
 

Robert-BCC

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tm1000

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Why would you need to download. It's in the online repos as part of FreePBX and does not require a separate download.
The EPM linked at the bottom of this github page refers to http://www.the159.com/endpointman/ (an old / broken link) and then refers to a download location for the EPM intended for FreePBX 2.10. If I am running 2.11, is it OK to use the 2.10 package? I don't see a way to get the files shown at the top of the page.
 

Dan Lawrence

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Hey tm1000, any chance you could look at my thread about my troubles with intercom/auto answer on a Polycom IP430 using OSS PBX End Point Manager version 2.11.7? It seems like Asterisk is sending the right commands, but the phone isn't auto answering. Do you know if there is there any way to query the phone to see dump of all variables that are in use? Thanks.
http://pbxinaflash.com/community/in...ng-intercom-working-with-polycom-ip430.15605/
 

benhadad

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Please forgive my perhaps foolish question here. I am currently using a GXP2200 and notice that the EPM does not have a template for this phone, is that because it is not needed, or that it is not possible to use it with the EPM?
 

TwigsUSAN

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Are talking about the commercial one or the free version. I own the commercial version and use it to program my GXP2200.
 
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